Hewitt Associates and Mercer have long been well-known brands in the human
resources arena, but now it appears both companies are upping their efforts to
make sure the market knows everything they do.
In a September 12 announcement, Lincolnshire, Illinois-based Hewitt
Associates announced a reorganization of its defined contribution plan
consulting service so it is more integrated with its benefits
administration.
On the same day, Mercer Human Resource Consulting announced a
name change to Mercer to better convey the breadth of services the company
offers.
Hewitt is forming the new group to be more proactive with offering its
consulting and administrative services in a more integrated manner, says Alison
Borland, who is leading the new group.
Similarly, Mercer dropped the HR from its name to better convey its full
array of offerings, says spokeswoman Stephanie Poe.
“Many of our clients and prospects weren’t aware that we are heavily involved
in things like investment management, investment consulting and benefits
outsourcing,” Poe says. “Those services don’t intuitively fit under the HR
brand.”
Mercer now will be the only Marsh & McLennan Cos. subsidiary to have the
Mercer brand, Poe says.
It makes sense for Mercer and Hewitt to emphasize its many services,
particularly in the investment consulting area, experts say.
“Mercer and Hewitt have always been huge players in the defined benefit space
and now they are seeing that market erode as 401(k) plans become the main
vehicle for retirement savings,” says Rick Meigs, president of
401khelpcenter.com.
Hewitt believes it can better differentiate its services from other benefits
administrators by emphasizing its consulting business in discussion with clients
and prospects, Borland says.
“We have always offered these services, but we want to be more proactive to
make sure clients are hearing about it,” she says.
Given the recent changes in legislation with the Pension Protection Act and
the ongoing scrutiny over 401(k) fees, many employers are looking for help with
managing their plans, Meigs says.
“It’s a good time for companies like Mercer and Hewitt to get out there and
market everything they do,” he says.
—Jessica Marquez