Employee engagement doesn’t end when someone leaves the payroll, according to
IBM. In fact, helping workers determine a direction before walking out the door
increases their affinity for the company.
A new program the technology giant will launch in July is designed to
persuade employees and retirees to consider working for the Department of
Treasury. The agency says it must fill 14,000 “mission critical” jobs during the
next two years, including 7,950 at the Internal Revenue Service.
The Treasury talent shortage reflects a government-wide trend. The Office of
Personnel Management estimates that 500,000 federal positions could come open
during the next five years as baby boomers retire. To fill the gap, the OPM is
trying to persuade the private sector’s baby boomers to begin “encore careers”
in the public sector.
IBM is the first to sign on to FedExperience Transitions to Government, a
pilot project sponsored by the Partnership for Public Service, an organization
that promotes government hiring.
Neither the Treasury Department nor IBM has set a target for the number of
people they want for the agency. Their primary goal is to establish a program
with a low attrition rate.
The effort is part of IBM’s Global Citizen’s Portfolio, a $60 million program
the company launched last summer. In addition to the $6 million to $8 million
transition dimension, the initiative includes $2.5 million in funding for the
Corporate Service Corps, which consists of 600 employees that IBM will send to
emerging markets to work on economic and social issues.
The portfolio is IBM’s way to help employees thrive in the global economy.
Even when they find a niche outside the company, IBM still benefits, according
to Stanley Litow, vice president for corporate citizenship and corporate
affairs.
IBM generates good will from people who start a fulfilling career in teaching
or government, said Litow, a former deputy chancellor for New York City
schools.
The way IBM operates on a daily basis—stressing collaboration internally and
with suppliers in a $48 billion procurement system—makes its 350,000 employees a
good source of talent for government, Litow said.
Challenges in luring people from the private sector to the government include
a lack of knowledge about federal openings and a bureaucratic hiring
process.
“There are a lot of things we can do better; we know that,” OPM Director
Linda Springer said. She emphasized that federal agencies offer rich benefit
packages and flexibility.
—Mark Schoeff Jr.