WellPoint Inc. is changing its provider reimbursement strategy to withhold
payment for certain medical errors.
The reimbursement modifications, which involve preventable adverse events as
defined by the Centers for Medicare and Medicaid Services and the National
Quality Forum, will be implemented in phases and be modified and expanded. Prior
to this announcement, the policy had been implemented on a pilot basis in
Virginia.
The Indianapolis-based health insurer will not pay for surgery performed on
the wrong body part, for surgery on the wrong patient, or for the wrong surgery
being performed on a patient. In addition, WellPoint will not make any
additional payments if any of the following occur:
* Object left in the body during surgery.
* Air embolism or blockage.
*
Blood incompatibility.
* Catheter-associated urinary tract infection.
*
Pressure ulcers.
* Vascular catheter-associated infection.
* Infection
inside the chest after coronary artery bypass graft surgery.
*
Hospital-acquired injuries such as fractures, dislocations, intracranial
injuries, crushing injuries and burns.
“WellPoint firmly believes that putting processes in place that focus on
preventing these events can have an immediate impact on health care safety and
quality,” Dr. Sam Nussbaum, executive vice president for clinical health policy
and WellPoint’s chief medical officer, said in a statement.
“We will continue to work collaboratively with physicians and hospitals to
analyze why and how these events occur, and to proactively find ways to improve
patient safety and clinical care,” he said.
The new strategy also will save patients and employers money since it does
not permit in-network hospitals to bill them for such errors, according to
WellPoint.
WellPoint joins a growing list of payers that are no longer reimbursing
providers for health care costs stemming from preventable medical errors.
Earlier this year, Aetna Inc. said it had begun to include provisions in some
provider contracts that they won’t pay for nor allow patients to be billed for
care related to the so-called “never events” identified by the National Quality
Forum.
Last August, CMS announced it would no longer pay for some hospital
mistakes beginning on October 1, 2008. In addition, the Washington-based
Leapfrog Group, a consortium of large, national employers focused on patient
safety, has announced its support of such payment denials.
In 2002, the National Quality Forum defined 27 events that should never occur
within a health care facility.
There are six types of so-called “never events”:
surgical errors; product or device events, such as using contaminated drugs;
patient protection events, such as discharging an infant to the wrong person;
care management events, such as medication errors; environmental events, such as
electric shocks or burns; and criminal events, such as the sexual assault of a
patient.
Filed by Joanne Wojcik of Business Insurance, a sister publication of
Workforce Management. To comment, e-mail editors@workforce.com.