As the economic downturn continues, many companies are looking for new ways
to cut costs.
A growing number of organizations are offering telecommuting as an answer to
pricey real estate, particularly in parts of the country like New York and San
Francisco where office space is still expensive despite the dismal real estate
market, observers say.
“A couple of our clients right now have a stated business strategy to
decrease office space,” says Janice Hand, a senior consultant at Hewitt
Associates. “And to do that, they are discussing giving certain employees the
ability to work off site.”
Traditionally, employers have offered telecommuting as a perk to retain key
talent, Hand says. But during the past several months, companies are citing it
as a way to reduce real estate costs, observers say. The fact that it might also
help employees save on gasoline costs is apparently not uppermost in their
minds, but it couldn’t hurt.
“Since Thanksgiving, we have heard more companies telling us that they are
implementing telecommuting programs to save all kinds of costs,” says Charlie
Grantham, executive producer of the Work Design Collaborative, a Prescott,
Arizona-based consortium that focuses on researching and defining the future of
work. “Real estate is one of their biggest fixed costs, and they want to make it
into a variable cost as much as they can.”
While there hasn’t been an uptick in companies allowing their office leases
to expire just yet, there is an increase in office vacancies in the San
Francisco Bay area, says Jim Kelly, vice president of the business consulting
division of Staubach Co., a global real estate advisor.
Kelly, who works in Staubach’s Palo Alto, California, office, is seeing as
much as a 10 percent increase in office vacancies as more companies allow
employees to telecommute.
Companies can reduce operating costs by 40 percent
per person by letting them telecommute, Grantham says.
Sun Microsystems, which has allowed employees to telecommute since 2000, has
seen huge cost savings, says Carolyn Rohrer, a spokeswoman for the company.
The San Francisco-based technology company saved $67.8 million in real estate
costs in fiscal 2006, she says. More than 18,000 Sun employees participate in
the program.
One issue many companies face is offering telecommuting on a case-by-case
basis and not as a blanket policy, observers say. Only 27 percent of large
employers in a recent Hewitt survey said they have a formal written policy
around flexible work arrangements.
Companies offered telecommuting to a select number of employees as a perk and
agreed to pay for their home office costs. However, they also are paying for the
costs of those people having a desk with the company, Kelly says.
“Those companies end up paying 150 percent for those employees,” he says.
“But they don’t see it that way; they just see it as a benefit that they are
offering to select employees.”
—Jessica Marquez