3. Applebee’s Turnover Recipe
The restaurant chain segments its workforce into performance-based categories, with different retention goals for each group.
4. The Cost of Turnover
A worksheet for use in calculating what turnover costs. It includes direct costs, such as the cost of background checks, as well as indirect costs, such as lost productivity.
People don't quit jobs at Wegmans like they do at other grocers.
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TURNOVER AT THE "BEST COMPANIES TO WORK FOR"
Fortune includes voluntary turnover rates as a
metric in its annual "Best Companies to Work For" list, but rates vary widely,
even among companies in the same industry. Among grocery retailers, for example,
voluntary turnover at Wegmans is just 6 percent, compared with 32 percent at
Whole Foods.
Voluntary turnover rates at top
20 companies on Fortune’s 2005
"Best Companies to Work For" list for large companies:
1. Wegmans Food Markets
6%
2. Starbucks
12
3. Valero Energy
29
4. Cisco Systems
3
5. Whole Foods Market
32
6. Baptist Health S. Florida
7
7. Amgen
5
8. Goldman Sachs
11
9. American Express
14
10. Synovus Financial
14
11. Four Seasons Hotels
16
12. Station Casinos
14
13. A.G. Edwards
9
14. Microsoft
5
15. General Mills
4
16. Principal Financial Group
8
17. Marriott International
18
18. Procter & Gamble
7
19. First Horizon National
16
20. Medtronic
6
Source: Fortune, January 24, 2005
Workforce Management, June 2005, p. 40 --
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