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Feature: State of the Sector: Health Care Benefits

Health Behaviors and Consumerism
Employees aren't happy with pricing information, especially related to doctors.

To gain a better sense of the pluses and pitfalls of consumer-driven plans, McKinsey & Co. interviewed more than 1,000 employees who have been covered by a consumer-driven plan for at least 12 months. McKinsey’s analysis compared the health behaviors of those employees with employees covered by other health insurance. As a group, the employees covered by consumer-driven plans were:

50 percent more likely to ask about medical costs

20 percent more likely to participate in company wellness programs

30 percent more likely to get an annual check

Satisfied (44 percent) with the switch to consumer-driven care

Dissatisfied (80 percent) with insufficient pricing information, specifically doctors’ charges

Source: "Consumer-Directed Health Plan Report—Early Evidence Is Promising," June 2005

Workforce Management, September 2005, p. 58 -- Subscribe Now!







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