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Feature:

New Challenges, New Opportunities For Incentive Travel

  

Survey Finds Incentive Travel Budgets Stable


A 2006 incentive travel user survey by Incentive, an industry trade publication, provides a snapshot of current practices and trends.
By John Buchanan
2006 incentive travel user survey by Incentive, an industry trade publication, provides a snapshot of current practices and trends. The publication last surveyed its readers on these elements three years ago. Its most noteworthy finding, in light of the new scrutiny of incentive travel expenditures, is that 63.2 percent of the 171 respondents expect that procurement or purchasing departments will have an impact on incentive travel decisions and budgets beginning in 2007. Here are other results:
 

Travel Profile

Number of employees

Average

1,128
Less than 100 49%
100-499 20.9%
500-999 6.5%
1,000-4,999 10.6%
>5,000 13%
 
Annual incentive travel expenditures
Average $392,825
<%50,000 28.9%
$50,000-$99,999 13.3%
$100,000-$249,999 15.8%
$250,000-$499,999 9%
$500,000-$999,999 9.2%
$1 million-plus 23.8%
 
Budget change since last year
No change 45.2%
Up 5%-15% 31%
Up 16%-25% 7.6%
Up 26-50% 2.8%
Up >50% 0.7%
Down 5%-15% 8.1%
Down 16%-25% 2.6%
Down 26%-50% 1.1%
Down >50% 0.9%
 
Budget projections for 2007
Anticipate budget increase 48.4%
Anticipate no change 43.1%
Anticipate budget decrease 8.6%
 
Types of incentive travel used
Both group and individual 56.6%
Group only 28.1%
Individual only 15.3%
 
Typical group size
Average 88
<25 27.2%
25-49 19.3%
50-99 18.6%
100-199 19.3%
>200 15.6%
 
Trip winners
Internal salespeople 65.9%
Non-sales employees 39.5%
Dealers/distributors 39.5%
Note: Some respondents indicated more than one group is included in their programs.
 
Program objectives
Increase sales 69.6%
Build morale 55.1%
Improve employee loyalty 44.9%
Build customer loyalty 42.6%
Foster teamwork 41.9%
Increase market share 41.3%
Improve customer service 37.3%
Sell new accounts 32.9%
 
International destinations
Caribbean, not including Bermuda 41.3%
Mexico 40.4%
Western Europe 29.1%
Bermuda 19.5%
Eastern Europe 15.9%
Australia/New Zealand/Pacific Islands 14.7%
Asia 10.6%
Africa 8.2%
Note: Many respondents indicated multiple destinations are used each year during the course of their programs.
Source: Incentive, Travel Buyer’s Handbook Survey 2006

Workforce Management Online, September 2006 -- Register Now!


John Buchanan is a freelance writer based in Blairsville, Georgia. E-mail editors@workforce.com to comment.

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