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Feature:

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1. Outsider CEOs May Not Be Saviors



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Outsider CEOs May Not Be Saviors


No matter what messiah some companies bring in, it is not going to solve underlying problems.
By Elayne Robertson Demby
Comments 0 | Recommend 0

fter the collapse of several prominent companies, many led by high-priced outsider CEOs, some question the assumptions on which executive searches and pay policies were based in the last decade.

    "It’s now perceived that if a company is doing well, it’s because of the CEO, but empirical research shows that who the CEO is doesn’t matter in determining the performance of a company in terms of long-term stock performance or financial returns," says Rakesh Khurana, an assistant professor at Harvard Business School and author of Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs. It was the "war for talent" mind-set that only the right CEO can lead a company to prosperity that drove CEO salaries through the roof, he says.

    "There’s no empirical support for the war for talent, and it borders on the irrational to think that just because someone did well at one organization, they will do well at another," says Khurana. For example, he says, GE managers recruited to other companies have generally not delivered on their original expectations, although they did very well during their tenures at GE.

    "John Trani went from GE to being CEO of The Stanley Works, and his only solution to that company’s many problems was to pursue financial gymnastics by attempting to move the company’s legal headquarters to Bermuda to avoid paying U.S. income taxes," says Khurana. Gary Wendt went from being CEO of GE Capital Services to CEO of Conseco, Inc., in June 2000, and by October 2002, Moody’s reported that Conseco was on the edge of bankruptcy. Wendt was removed from his job as CEO at that time.

    AT&T, Kodak, Xerox, and Polaroid, says Khurana, all went to the outside to find "savior CEOs." But none of these companies fared well. "The problems of these companies had nothing to do with the CEO," he says, "and no matter what messiah they brought in, it was not going to solve those underlying problems."

    Xerox’s underlying problems had more to do with people sending each other e-mails and not sending each other copies than with its corporate leadership. "AT&T was a formerly regulated monopoly with a declining core market. Michael Armstrong was brought in from Hughes Electronics as CEO, and after $162 billion in acquisitions that were later divested, AT&T is still a formerly regulated monopoly in a declining core market," he says.

    "Outsider CEOs," says Khurana, "have actually proven to be quite destructive to many companies in terms of the pay they expropriated from the firms they went to and the severance packages they were able to negotiate, which amounted to ‘heads I win, tails I win.’ " He says the destruction also included unnecessarily large layoffs and a lack of investment in people.

    There are exceptions to every rule, including this one about outsiders faring poorly. Outsider Lou Gerstner is generally credited with reviving IBM, whereas insider Jacques Nasser’s CEO tenure at Ford is viewed by many on Wall Street as an abysmal failure.

Workforce Online, January 2002 -- Register Now!


Elayne Robertson Demby is a freelance financial journalist who lives in Weston, Connecticut. Email editors@workforce.com to comment.



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