From ending retiree health care to the rise of social networking technology, these are the stories that changed the workforce landscape this year.
he writing had been on the wall for a generation, even if the specter of bankruptcy
had only begun to haunt the once mighty General Motors in recent years. When the
United Auto Workers union ratified its contract with GM in October, absolving the
automaker of its future obligation to provide retiree health care in exchange for
a lump-sum payment, the relationship between blue-collar worker and employer changed
irrevocably.
Now that's news.
And so, by our lights, the end of the Detroit Three's financial
commitment to UAW retirees was the biggest workforce management story of the year.
By opting to create a health care trust known as a voluntary employees' beneficiary
association, or VEBA, the Detroit Three basically said to workers: You can't count
on us for a comfortable retirement anymore.
So who can workers count on ? The answer is becoming increasingly
clear. Individuals, not corporations or even unions or governments, are responsible
for securing enough money to pay for health care in retirement. Time, and several
more year-end issues, will tell how this shift of the health care burden will play
out.
For now, though, in this final issue of the magazine for the
year, we make the case for our top five biggest workforce management news stories
of 2007. VEBAs were just one facet of health care, which dominated workforce management
news. Some employers preferred the stick to the carrot when it came to improving
the way employees eat, live and work. Others bridged divides in efforts to legislate
an end to our uniquely American employer-based health care system.
Apart from health care, there was Congress, which couldn't
seem to get much of anything done this year in areas of importance to workers and
employers. Meanwhile, the rise of social networking Web sites increasingly dictates
new ways to recruit and work in the 21st century.
These are our top stories, followed by some others that burned
bright, tricking us for a moment into thinking they might have an impact on workforce
management issues beyond the first day's headlines. But then they fizzled just as
fast.
If you feel we missed important events or trends in this review
of 2007 workforce management news, let us know. Send a note to
editors@ workforce.com.
Viva Las VEBAs!
Elvis Presley never sang it, but Detroit sure is. The health
care trusts that made a big splash in 2007 will likely live on in increasing numbers
in 2008.
Voluntary employees' beneficiary associations have been around
since the 1920s, but it was not until the United Auto Workers ratified a deal with
General Motors this fall that VEBAs became a household word. The Detroit automaker
committed $35 billion to an independent trust to pay for retiree health care in
exchange for being able to say goodbye to about $47 billion in health care liabilities.
The union ratified a similar deal with Chrysler and Ford. Observers say the VEBAs
are a great mechanism for old-line industries to offload huge retiree health care
costs as a lump sum rather than deal with the uncertainty that health care costs
will continue to rise. Don't be surprised if other labor contracts follow a similar
pattern.
Yet while many industrial employers with large retiree health
care costs may look to VEBAs to get them out of health care benefits, it's in the
public sector that VEBAs may have their biggest impact. For that, thank GASB 45.
GASB 45 is the rule set forth by the independent, nonprofit
Governmental Accounting Standards Board that requires state and local governments
to account for and report their financial obligations toward retiree health care.
By the end of the financial year on December 15, the largest of local governments
will begin detailing exactly how much they owe, followed by smaller municipalities
in subsequent years. VEBA experts agree that making these huge debts public will
worsen governments' bond ratings and put pressure on them to increase revenue—by
raising taxes, for example. The other option is to create a VEBA. This allows governments
to offload the liability from their books. How they finance the VEBA will depend
on the deal they make with employees. Past VEBAs have used creative funding mechanisms,
like exchanging the money owed for paid time off and putting it toward the VEBA.
"The new accounting standards are going to drive tremendous
use of VEBAs so that governments can continue to hide these obligations," says Lance
Wallach, a VEBA expert.
Goodbye, liability; hello, good bond rating. See you again
next year, VEBA.
Virtually Everywhere
In March, when staffing company Semper International began
offering real jobs in a virtual employment office located in an imaginary Web-based
world, it became clear that the folks in recruiting had entered into the new territory
of Web 2.0: social networking. Semper International built its virtual employment
center in Second Life, a 3-D online Web world that has become a powerful social
networking tool for participants. 2007 was the year when employers embraced the
power of social networking sites like MySpace, LinkedIn, Second Life and Facebook
to recruit and develop new talent.
While Semper was off building avatars to staff the Second
Life employment office, other companies developed their own plans. Dow Chemical
this year announced its intention to build a corporate social network that would
bring together employees with company alumni and retirees.
Of course the Web—in particular, listservs—has often been
used by communities, corporate and otherwise, to communicate, chatter, rant and
rave.
But not to be left out, HR application developers came forward
with plans to include these tools for clients. Recruiting software firm Taleo announced
in August plans to sell an application that would allow its small and midsize customers
to share jobs on Facebook. HR software vendors SAP and Oracle quietly tested their
own products. In the spring, SAP tested a site it called Harmony to see how the
company's North American employees would respond. In August, Oracle released a social
networking site that attracted 10,000 users in less than three days.
Target: Fat Smokers
If you're overweight and you smoke, run! If you can. Unhealthy
employees became a bigger target in 2007 for employers unhappy with the toll they
believe such workers take on productivity and the bottom line.
Some employers have embarked on a tough-love approach that
other employers have only contemplated in secret. One, Indianapolis-based hospital
system Clarian Health, said it would fine employees who smoke as well as those who
do not meet minimum standards for body mass index, cholesterol, blood glucose and
blood pressure. But in the face of negative publicity and employee resistance, Clarian
later said it would instead offer employees incentives. So much for sticks at Clarian.
While employers have long focused on helping smokers quit—using
both incentives and penalties—the mood from the boardroom to the mail room is changing.
In a May survey by PricewaterhouseCoopers, 62 percent of 135
top executives said companies should require employees who exhibit unhealthy behaviors
such as smoking or obesity to pay a greater share of their health benefit costs.
Employees tend to agree. In a survey this year by the National
Business Group on Health, 65 percent of 1,619 employees at large companies said
they believe smokers should be charged more for health care than nonsmokers. About
49 percent surveyed said they would support higher premiums for obese workers.
These developments, though still rare, concern health experts.
Ron Finch, vice president of the Washington-based National Business Group on Health,
says penalizing workers for unhealthy behaviors is a short-term strategy that will
have a long-term cost. Employers are facing a generation of unhealthy workers who
are expected to have to work well past normal retirement years. Finch says employers
should be careful about taking a punitive approach.
"It's an interesting conflict," Finch says, "using the stick
while at the same time saying, `Please stay with us, please stay with us.' "
Fining workers for the way they behave outside the office
raises other questions employers may want to ponder in the coming year.
"Does that mean someone who rides a motorcycle or who goes
skydiving [should face penalties]?" Finch says. "Where do you start and stop this?"
Ending Employer-Based Health Care
2007 marked the year of unholy alliances in the debate over
how to address health care in America as Democrats and Republicans and employers
and unions came together to support efforts to end employment-based health benefits.
At the center of this was Sen. Ron Wyden, D-Oregon, who kicked
off the year in January by introducing the Healthy Americans Act, which sought to
eliminate employer coverage while requiring individuals to buy health insurance
through regional markets. Ten other senators, including six Republicans, signed
onto the bill.
The idea of ending employer-sponsored health care captured
the imaginations of those responsible for the health and welfare of employees. Safeway
CEO Steve Burd and Service Employees International Union president Andy Stern publicly
supported the measure.
Burd told Workforce Management this year that ending employment-based
health care was fine if it meant insuring all Americans and using market forces
to bring down costs. He said that unions like the idea because it makes health care
"portable."
"I think it's a unique solution and one that, if you do it
correctly, can in fact work," Burd said of Wyden's plan.
"If you are in control of health care, you do not have to
stay stuck in a job you hate," Sen. Bob Bennett, R-Utah, said while in New York
in October to talk up the Wyden bill, which he co-sponsored.
Though traditional adversaries became unlikely allies in their
attempt to alter employer-based health care, the bill fared no better than most
in a year marked by political gridlock. Prospects for the bill's passage look even
worse next year, when election fever surely will shift the candidates' proposals
to center stage. And, so far, none has exhibited the political will needed to end
the employer's role in providing health insurance to Americans.
Girded for Gridlock
Last year, Workforce Management gave Rep. John Boehner, R-Ohio,
top newsmaker honors for persuading 76 Democrats to help him pass a pension reform
bill. This year, with the Democrats in control of Congress, we pay dubious tribute
to congressional gridlock.
Three bills that would have significantly altered the employer
landscape failed to garner enough bipartisan support to pass into law. Two of the
measures would have made it easier for employees to file discrimination lawsuits
and to unionize, while the other was a hotly debated immigration reform bill.
No sooner had Congress contemplated the Ledbetter Fair Pay
Act of 2007 this summer than President Bush vowed to veto it. The act would have
allowed victims of pay discrimination to file a claim charging that they were being
paid less than similar workers within 180 days of receiving any paycheck from their
employer—even if the discriminatory pay occurred decades ago. The bill was introduced
to overturn a 5-4 Supreme Court decision in May in favor of upholding a statute
of limitations on when an employee could file a pay discrimination claim.
While a veto threat helped paralyze the Ledbetter bill in
its current form, it was a Republican filibuster in the Senate that sucked the life
out of Democratic efforts to make it easier for workers to unionize. The Employee
Free Choice Act would have allowed a union to form if a majority of workers signed
cards authorizing a bargaining unit. Under current law favored by employers, a company
can insist on a secret-ballot election conducted by the National Labor Relations
Board.
Comprehensive immigration reform that would have forced all
7 million U.S. employers to sign up for a government-run electronic verification
system now called E-Verify also failed. The program would have forced employers
to verify a new worker's immigration status within 18 months and all employees within
three years. But opponents called the program inefficient and susceptible to fraud.
Only time—and politics—will tell if Democrats can find the
majority they need to implement these far-reaching employment bills next year. wƒm
Workforce Management, December 10, 2007, p.1, 22-30
-- Subscribe Now!