nitially, Kush Wadhwa simply requested a writing sample when hiring contractors
and employees for Global Security Intelligence, the security technologies consulting
firm that he founded.
But the writing samples he received didn’t necessarily
fit with the type of work the applicants would be performing. So Wadhwa provided
a topic. Then he realized that some applicants devoted an inordinate amount of time
to completing the two-page assignment.
These days Wadhwa selects the topic, sending it at a
predetermined time. Applicants are given two hours to research and write an analysis,
frequently on a subject outside their expertise. "This is about assimilating the
information quickly and presenting it in a cohesive, coherent, compelling and concise
fashion," says Wadhwa, the firm’s founder and managing director.
It’s a screening step that relatively few companies
take, according to a 2006 survey conducted by the Conference Board and several other
groups. Just one in four companies reported that they assessed an applicant’s writing
skills before extending a job offer.
Developing and grading a writing test may appear daunting
and labor intensive, but it can still be far more cost-effective than placing a
writing-challenged employee on the payroll, says David Arnold, general counsel at
Wonderlic Inc., a Libertyville, Illinois-based educational testing and consulting
firm. "When it comes to training, it takes a significant amount of time and effort
to get someone improved in terms of writing skills," he says.
As a general rule, Arnold says, it’s legally defensible
to pre-screen applicants as long as the employer can demonstrate that writing constitutes
an intrinsic part of the job description. For that reason, Arnold suggests that
employers request a writing sample that fits with the applicant’s prospective job.
A customer service manager, for example, might be asked to respond in writing to
a customer complaint letter.
Equally important is consistent evaluation of that writing
sample, given the various interpretations and subtleties involved with writing,
Arnold says. He recommends that corporate leaders establish a standardized grading
system ahead of time. Then they should monitor its usage to verify that certain
applicants aren’t adversely affected based on race or gender, he says.
Moretrench American, a New Jersey-based construction
company, already has writing workshops in place, but the firm’s organizational development
coordinator, Jack Paluszek, plans to recommend that applicants write their own job
description, once they clear several stages of the interview process. The benefits
could be twofold, determining if applicants understand their proposed role and gauging
whether they possess the writing acumen to pull it off, says Paluszek. "That’s something
that I’m going to push for," he says.
Wadhwa, meanwhile, estimates that he turns down five
applicants for every hire he makes, because their writing can’t withstand the screening
scrutiny. These applicants already boast a top-level résumé and technical background,
he says. "But we are now convinced that we will not sacrifice this, even for a fantastic
candidate, if they cannot write."
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