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Employee Relations/Internal Investigation
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Situation: Newbie HR guy sent to interview staff in a department were staff claim their manager is a "tyrant" - trying to sort out issues and concerns in an objective manner. Questions: Any good a
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Employee Relations/Internal Investigation

posted at 4/30/2009 8:33 AM EDT
Posts: 19
First: 2/13/2008
Last: 7/27/2009
I"m not saying tact/rapport precludes objective, etc. talk. I'm saying it's not a prerequisite. I'm also saying that when one focuses on tact/rapport re: delivering a message, it is often with the mistaken idea that it is possible to prevent the other party from getting defensive. And that can send us down a slippery slope of withholding important information from the very person who needs to hear it. It can also lead to manipulation.
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