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Master Vendor - Tools?
Recruiting & Staffing
Master Vendor - Tools?
Exchange ideas about sourcing, screening, interviewing, finding passive candidates, measuring your results, and more.
We have been awarded a Master Vendor (Staffing Services, contract and direct hire) for one of our clients. We will now manage approximately 50 contractors, 100 job req's, and 10-12 2nd tier suppliers.
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Forums » Topic Forums » Recruiting & Staffing » Master Vendor - Tools?
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Master Vendor - Tools?
posted at 10/31/2006 2:33 AM EDT
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Posts: 3
First: 10/31/2006 Last: 11/2/2006 |
We have been awarded a Master Vendor (Staffing Services, contract and direct hire) for one of our clients. We will now manage approximately 50 contractors, 100 job req's, and 10-12 2nd tier suppliers. Does anyone have tools or process experiences (best practices) for implementing and managing all of this? It is our first experience in this area...seeking all advice possible!!!
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Master Vendor - Tools?
posted at 10/31/2006 6:02 AM EDT
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Posts: 3870
First: 2/12/2002 Last: 11/2/2009 |
I've been a program director for a very large outsourced staffing project (about 3,000 hires/year) for the past two years.
There are many potential pitfalls in the undertaking that you describe. If I had one piece of advice to give you, it would be that you negotiate up front the metrics that you will be judged on. Some of these might include: cost per hire, fill time for requisitions, offer acceptance rates, time to get qualified candidates to hiring managers, time for hiring managers to respond, etc. Outsourced staffing firms may often become scapegoats for managers (along the lines of "i couldn't meet my goals because I didnt' have enough people") and solid metrics will go a long way to heading that criticism off. You also need regular meetings with your clients HR folks to brief them on these metrics and identify potential problem areas up front. There can't be any surprises for your client. |
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Master Vendor - Tools?
posted at 11/2/2006 2:04 AM EDT
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Posts: 3
First: 10/31/2006 Last: 11/2/2006 |
Thank you Nork3, that's helpful stuff. We are not going in blind, but we are wary of the client managers looking for a scapegoat for their own lack of decisiveness. One of our metrics is time from req opening to candidate submittal with hiring managers have X time to respond with feedback. |
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