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Ramping up staffing in small communities
Recruiting & Staffing
Ramping up staffing in small communities
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Hey fellow recruiting team...
I manage recruiting for a Large Call center with sites in several smaller communities, and have beem tasked with a HUGE ramp of 400 folks in 3 weeks in 5 sites. 3 of t
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Forums » Topic Forums » Recruiting & Staffing » Ramping up staffing in small communities
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Ramping up staffing in small communities
posted at 12/6/2007 7:18 AM EST
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Posts: 3
First: 12/6/2007 Last: 12/7/2007 |
Hey fellow recruiting team...
I manage recruiting for a Large Call center with sites in several smaller communities, and have beem tasked with a HUGE ramp of 400 folks in 3 weeks in 5 sites. 3 of the sites I am working with are small communities of 20,000 people and we are having a hard time to realize a decent application flow. I was hoping some of you could please let me know some "out of the box" ideas that I might be able to utilize to accelerate our progress? Thanks |
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Ramping up staffing in small communities
posted at 12/7/2007 2:49 AM EST
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Posts: 237
First: 7/10/2007 Last: 8/31/2011 |
Hiring that volume of people in that time frame is going to be a challenge unless you have a staff and generous budget. Whats the old adage You can have it fast or you can hive cheap, but not both. Many of our locations are in smaller communities so here are a few of the things we teach our managers: 1. State employment agencies, applicants, screening and free job fairs in some cases 2. Flyers on bulletin boards (grocery stores, gyms, coffee shops, apts etc) 3. Community e-boards 4. Local Cable TV company 5. Movie theater ads 6. Small want-ad type newspapers 7. Educational institutions (student aid or job placement office) 8. Faith-based organizations (some have transition groups) 9. Any firm in the area who is down-sizing 10. Leaving business-card sized recruiting piece in waiting rooms 11. SnagAjob.com 12. Advertised Job fairs just for us There are lots of other techniques such as referral bonuses and large newspaper ads which will work. One thing Ive learned is that in a small community you have to go into the surrounding area to draw enough applicants. Some companies even set up bussing operations to bring in groups of less-compensated employees from a distance away. Good luck |
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Ramping up staffing in small communities
posted at 12/7/2007 3:07 AM EST
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Posts: 3
First: 12/6/2007 Last: 12/7/2007 |
Thanks Team, great insights
We have good reputations in these cities, but the challenges are that we have been in these communities for several years and have somewhat capped our employee pool All but one of the sites where I am recruiting for is in Canada....where the one in the USA is speeding along just fine.. Please keep it coming!!! Thanks Ken |
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Ramping up staffing in small communities
posted at 12/7/2007 3:51 AM EST
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Posts: 3870
First: 2/12/2002 Last: 11/2/2009 |
Some good ideas from Ida. I had a similar problem a few years ago in the same industry. We were using one of the major job boards, but only advertising in the customer service category. By opening it up to retail/food service categories, we tripled our applicant flow rate.
In those small communities, word of mouth is the best bet. If you dont' have an employee referral program, you should put one in place. And do some cool things that the employees' will appreciate - if you can get a local buzz that company XXX is a cool place to work, start a career, etc, you'll be way ahead. |
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