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HR Transformation & Service Delivery Models
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HR Transformation & Service Delivery Models
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Colleagues, I am seeking information on HR transformation and service delivery models. Specifically, questionnaires and surveys pertaining to aligning the HR function and best practice, particularl
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HR Transformation & Service Delivery Models

posted at 5/1/2002 1:44 AM EDT
Posts: 6
First: 5/1/2002
Last: 6/16/2003
Colleagues,

I am seeking information on HR transformation and service delivery models. Specifically, questionnaires and surveys pertaining to aligning the HR function and best practice, particularly for call centre environments. As part of a project, I wish to capture both internally and externally a range of data about employee needs and the effectiveness of HR. The information gathered will assist in redesigning and transforming HR systems.

I would be particularly interested in hearing from those that have undertaken his type of project particularly from within the public sector and contact centre environments.

Regards,
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Forums » Topic Forums » Technology Forum » HR Transformation & Service Delivery Models

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