Training & Organizational Development
A forum for exchanging ideas about skills training, leadership training, management training, compliance training, e-learning, as well as organizational development and effectiveness.
Has anyone set up a coaching program? I am considering starting one but would like some basic insight, such as is it working, are internal or external coaches better, are all employees involved, progr
posted at 1/13/2007 9:40 AM EST
posted at 1/14/2007 1:04 AM EST
Yes, I have. The key to remember with coaching is that it is trust based so be prepared to build that trust.
The basic steps I have used are:
- Communicate the what and why
- Conduct assessments (self, workers, leadership) for each coaching participant
- Get consensus on expectations from the coaching participant and their leadership
- Conduct coaching sessions every two weeks
- Plan on doing some shadowing of the coaching participant
- Schedule check ins with leadership on a quarterly basis.
- Measure your results
- Communicate often throughout the process
On the topic of internal or external there are plenty of pros and cons. The bottom line is if you feel an internal coach could develop the trust necessary to carry this out it could work fine for you.
A good resource for the coaching process can be found in the book "The Sherpa Guide: Process Driven Executive Coaching." You can get a copy relatively inexpensively at http://ceourl.com/coachingbook
aka "Team Doc"