Forums
Trainer Productivity measurement
Training & Organizational Development
Trainer Productivity measurement
A forum for exchanging ideas about skills training, leadership training, management training, compliance training, e-learning, as well as organizational development and effectiveness.
One of the biggest challenges that I faced as a trainer and now as trng mgr is how can I measure my team's productivity in statistical terms. The nature of training that I am involved is partly techni
0
Cat:Topic ForumsForum:ForumId58
Cat:Topic ForumsForum:ForumId58Discussion:DiscussionId32720
Forums » Topic Forums » Training & Organizational Development » Trainer Productivity measurement
|
Trainer Productivity measurement
posted at 1/23/2007 6:17 AM EST
|
Posts: 1
First: 1/23/2007 Last: 1/23/2007 |
One of the biggest challenges that I faced as a trainer and now as trng mgr is how can I measure my team's productivity in statistical terms. The nature of training that I am involved is partly technical as well as behavioural.The percentages between these do vary. How can I effectively justify my contribution and evaluate my effectiveness in monitory terms, for e.g.: Complaint Handling/ Sessions that needs to be implemented as a result of procedural changes. Can someone point me a way to approach this issue..... |
|
|
Trainer Productivity measurement
posted at 1/23/2007 9:53 PM EST
|
|
Posts: 11
First: 12/20/2006 Last: 10/15/2009 |
There are lots of methods out there for coming up with your ROI. Of course this involves quite a bit of work, but if you really want to know your effectiveness, you may have to do it. Peter Bramley's "Evaluating Training" book, for example, offers a couple suggestions.
********** Thomas Vinkler http://www.trainingspotting.com The Premier Training Directory |
|
|
Trainer Productivity measurement
posted at 1/28/2007 11:35 AM EST
|
|
Posts: 221
First: 11/20/2005 Last: 4/4/2007 |
This is a big area, so my comments will be brief. If the training is the result of procedural changes, then I question the need to do an ROI analysis. Its not like an investment where you are choosing to invest or not.
In the case of procedural training, what you can measure is the effectiveness of the training by comparing post-test and pre-test scores. You could measure how much it costs to raise the average score by a certain amount. Or you could measure how much it costs to get a trainee to pass. You could also measure the efficiency of the training how much it costs per training hour. Once you have baseline measures for each of your courses, you could measure how your effectiveness and efficiency is improving over time. For more strategically oriented programs that are attempting to change the business on a larger scale, you could try to measure the organizational impact. Whether you do this in monetary terms or some other outcome terms will depend on what you want. For example, if you are instilling a project management methodology, you could measure the number of projects properly scoped before and three months after the training. You could measure the number of projects on time, on budget, on scope (measured by a project outcome index) before and after the training. Or you could put it in monetary terms the cost of project blowouts before and after the training. You could figure this into an ROI calculation by including the training costs. Although training ROI in this case is a bit of a misnomer, as instituting a project management methodology into an organization is much, much more than just running a training program. I hope you can see that how you measure your worth is very dependent on the type of training you are running, the drivers for wanting to do this and how training links with the rest of the organizational change process. Feel free to visit the training effectiveness section of our website at http://www.businessperform.com/html/evaluating_training_effectiven.html Vicki Heath Director Business Performance Pty Ltd http://www.businessperform.com |
Forums » Topic Forums » Training & Organizational Development » Trainer Productivity measurement
