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Third Party Flex Spending Providers
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Third Party Flex Spending Providers
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Our agency uses AFLAC as our third party administrator for our flexible spending medical and dependent care plans. We also allow our staff to purchase, at their own expense, various types of insurance
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Third Party Flex Spending Providers

posted at 9/16/2010 12:48 PM EDT
Posts: 9
First: 5/6/2009
Last: 9/16/2010
Our agency uses AFLAC as our third party administrator for our flexible spending medical and dependent care plans. We also allow our staff to purchase, at their own expense, various types of insurance through AFLAC. Lately we've had problems with delays in approved employee reimbursements from AFLAC, and we'd like to go with another company. Does anyone have suggestions on providers that give good customer service?
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Third Party Flex Spending Providers

posted at 9/19/2010 7:24 AM EDT
Posts: 1047
First: 4/11/2002
Last: 9/14/2011
The good old "free" flex asministration from AFLAC. You should probably look to replace the insurance products that AFLAC is gouging your employees on as well.

I would first check with your medical insurance carrier to see if they have a partnership with a flex administrator since you might be able to lower your overall costs going this route (not that flex administration is overly expensive).

Other companies to consider: Ceridian, Blue Water Benefits and Infinisource are the first 3 that come to mind.
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Third Party Flex Spending Providers

posted at 9/19/2010 9:25 AM EDT
Posts: 562
First: 11/12/2009
Last: 9/14/2011
AFLAC is not a good choice. It's pricey and, as you are discovering, customer service is lacking.
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Third Party Flex Spending Providers

posted at 9/22/2010 7:56 AM EDT
Posts: 24
First: 1/25/2005
Last: 4/1/2011
My husband's company used Ceridian, and they are great. My company asked them to bid on ours (based on that experience) priced them out as a consideration, but it was to pricey. His company has since switched to PayFlex, and they are also easy to work with. My company went with PayChex, and let's just say you get what you pay for. If we hadn't invested the $$ in the set-up, we'd be looking to switch. But, since we'd then have to pay set-up again, we're stuck with them.
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Third Party Flex Spending Providers

posted at 9/23/2010 4:06 AM EDT
lda
Posts: 237
First: 7/10/2007
Last: 8/31/2011
Have used Flexbenefitgroup.com for some time. No major gripes.
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Third Party Flex Spending Providers

posted at 10/7/2010 7:28 AM EDT
Posts: 198
First: 5/6/2006
Last: 8/29/2011
Our company uses SHDR (which is a branch of BB&T Bank). Based out of Greenville, SC.
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Third Party Flex Spending Providers

posted at 11/2/2010 8:35 AM EDT
Posts: 12
First: 5/23/2007
Last: 11/24/2010
WestLake Financial Group, Inc. provides excellent service with Flexible Spending Accounts.
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Third Party Flex Spending Providers

posted at 11/10/2010 1:23 PM EST
Posts: 464
First: 6/30/2004
Last: 11/22/2010
We use Pacific Benefits out of Sacramento. They have been very good for us.
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