Okay, First, thank you for taking the time to read this, because I am actually out of places to go... 

I am literally in living hell.  I hope you don't mind reading my story, because so far, I have found no one else to turn to.  Once you read this, I think you will understand why.  I work at a division of a pretty big company, our division is only 175 people. I work in the office, sales department, and I supervise 6 employees.  I have a manager over me, who also manages four other departments, which I also help out with, and I also have the general manager I also report to.  Well, our HR department is lacking, to say the least.  We have one HR manager, who is located at our corporate office, and then we have one at each of our divisions.  The HR person at our division is also the "office manager", she handles payroll, and things of that nature.  One of my employees was hired internally, and transferred into my department from the reception desk.  Her previous supervisor was this HR/ Office Manager.  Little did I know when I hired her, they are best friends, and actually hang out on a daily basis.  Needless to say, this has made my life very difficult.  I won't go into every detail of the situations that have come up, because I will run out of room, and probably time too, but the point I want to get across is that HR cannot be trusted.  I do not have anyone to go to for advice.  I can go to my managers, but sometimes, I want advice about them.  I have actually told this HR person things in the past tat have been repeated and spread around.  I have been targeted, talked about, and they have even tried to get me fired. 

The most recent issue just came up two days ago.  I was called into the GM's office and he told me that there were ongoing complaints about me from within my department, too many that he could not ignore, and he demoted me.  YES. HE DEMOTED ME. My question is this- If people are complaining about me, why doesn't my direct supervisor know about these complaints? Why haven't I been told about these "ongoing" complaints?  When an employee complains, isn't HR supposed to go to that employees supervisor, and then together they determine how to proceed?  I have never once received news of a complaint, and neither has my supervisor (he is just as upset as I am about this, as they did this to me while he was out).

I am still in shock that they can get away with this, without even telling me what the complaints were, and all of a sudden, I am not a supervisor anymore. Is there anyone who can give me advice on how to handle this?  I just don't have anywhere to go!  Corporate HR literally supports everything divisional HR does, no questions asked, and I am beginning to think this company doesn't follow the "core values" is says it does.

 Please help me.  I have no where else to turn.

- Demoted & Confused