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Can the fallacies of a performance appraisal be rectified?
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Can the fallacies of a performance appraisal be rectified?
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Let us face it: no appraisal is really objective or transparent. Am I dropping a bombshell by making this claim? Maybe. But I don’t intend to be politically correct by saying something to the c
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Can the fallacies of a performance appraisal be rectified?

posted at 4/24/2013 2:22 AM EDT on Workforce Management
Posts: 5
First: 4/18/2013
Last: 5/8/2013
Let us face it: no appraisal is really objective or transparent. Am I dropping a bombshell by making this claim? Maybe. But I don’t intend to be politically correct by saying something to the contrary. I have known in the many years of my experience as an HR professional that appraisals have been so lopsided that it wouldn’t perhaps be wrong if it were called by another name: appeasement!

I don’t mind treading a dangerous path by making what should be unacceptable statements to my fellow community of HR professionals. I don’t remember a single case in which an appraisal was done in which the truly deserving employee got it. At every appraisal meeting, there are only good things we hear from the candidate. Of course, that is natural, because as the saying goes, we are never villains in our autobiography. 

When the reporting manager has a different view about the candidate, this gives us space for ‘negotiation’. For sure, we have a strong reason to refute the candidate’s high self-appraisal score. But what about occasions on which the manager too had the same positive assessment of the candidate? On how many occasions have we always given the ‘right’ raise for the right candidate? This is where I think we should look at appraisals more objectively, and of course, realistically.

Does the deserving candidate get the raise?
In my experience, it is almost invariably the case that the candidate chosen for the raise is one who is either of these: the manager’s blue-eyed boy, or the talented candidate who is planning to leave, or the one who makes a noise. Seldom, in fact, almost never, is the silent performer rewarded. Do you agree?
 
What are we here for?

So, what should we HR professionals do? Of course, it goes without saying –again, let us accept the fact –that it is management that has the final say. If we are just mute spectators who are there to do little else other than the paperwork, do we justify the high-sounding, pompous labels our designations announce?

Choices we have
What do we do when we in HR know that the slogging, dedicated, silent guy does all the work and the dashing, rabble-rousing, “management’s favorite” gets all the credit, and worse, a disproportionate pay hike? Should we mention to the managers that they are wrong? Should we hang our heads in shame? Or should we carry on in the “business as usual” manner, as if nothing ever happened?

What do you think? Am I being too cynical of our profession? Or am I being brutally honest? Or am I prodding our collective conscience, if it exists, and if it does, whatever that may mean?

For more knowledge,join us for a 60 minute webinar on The Fallacies Of Performance Appraisals And How To Overcome Them

Re: Can the fallacies of a performance appraisal be rectified?

posted at 4/24/2013 7:40 AM EDT on Workforce Management
Posts: 180
First: 9/21/2011
Last: 5/14/2013

Our company perspective is that nothing a manager says to an employee at any time should come as a surprise to the employee. There should be ongoing dialogue regarding performance because yes, there is a timing bias.  There are personality biases.  The strongest/best employee today may be the worst one next week.  You never know what is going to affect ongoing performance. I've given promotions/raises to employees one week after months of high productivity/performance to have them turn around and slack off. 

I tend to have input into raises for all jobs/ levels.  So yes, I do try to input a different perspective when needed. I think HR should have a "place at the table".  But generally it has to be earned, not entitled.  Not only at the exec level (equals or aboves) but also at the mgmt level (peers or below). 

I know there is a strong tie in most companies between the perf appraisal and raises and we have gotten away from that and trained our employees that length of service raises just generally don't exist any more.  Or if they do, they are very small (almost nonexistent).   Our raises come through promotions and an employee proving themselves to have a higher value.

Re: Can the fallacies of a performance appraisal be rectified?

posted at 4/24/2013 11:57 AM EDT on Workforce Management
Posts: 221
First: 9/29/2011
Last: 5/2/2013
From what I read into your post, your basic premise is that the non-self promoting quiet worker is the one who gets screwed at performance appraisal time.

Given a properly designed and administered performance appraisal process, I would say that your premise is mostly nonsense. A good performance appraisal which identifies objective standards of performance and measures of accomplishment can go a long way towards heading off the rewards for sucking up which, it seems, you feel is the basis for most performance based raises.


Re: Can the fallacies of a performance appraisal be rectified?

posted at 4/24/2013 12:46 PM EDT on Workforce Management
Posts: 215
First: 9/20/2011
Last: 5/14/2013
In Response to Can the fallacies of a performance appraisal be rectified?:
Let us face it: no appraisal is really objective or transparent. Am I dropping a bombshell by making this claim? Maybe. But I don’t intend to be politically correct by saying something to the contrary. I have known in the many years of my experience as an HR professional that appraisals have been so lopsided that it wouldn’t perhaps be wrong if it were called by another name: appeasement! I don’t mind treading a dangerous path by making what should be unacceptable statements to my fellow community of HR professionals. I don’t remember a single case in which an appraisal was done in which the truly deserving employee got it. At every appraisal meeting, there are only good things we hear from the candidate. Of course, that is natural, because as the saying goes, we are never villains in our autobiography.  When the reporting manager has a different view about the candidate, this gives us space for ‘negotiation’. For sure, we have a strong reason to refute the candidate’s high self-appraisal score. But what about occasions on which the manager too had the same positive assessment of the candidate? On how many occasions have we always given the ‘right’ raise for the right candidate? This is where I think we should look at appraisals more objectively, and of course, realistically. Does the deserving candidate get the raise? In my experience, it is almost invariably the case that the candidate chosen for the raise is one who is either of these: the manager’s blue-eyed boy, or the talented candidate who is planning to leave, or the one who makes a noise. Seldom, in fact, almost never, is the silent performer rewarded. Do you agree?   What are we here for? So, what should we HR professionals do? Of course, it goes without saying –again, let us accept the fact –that it is management that has the final say. If we are just mute spectators who are there to do little else other than the paperwork, do we justify the high-sounding, pompous labels our designations announce? Choices we have What do we do when we in HR know that the slogging, dedicated, silent guy does all the work and the dashing, rabble-rousing, “management’s favorite” gets all the credit, and worse, a disproportionate pay hike? Should we mention to the managers that they are wrong? Should we hang our heads in shame? Or should we carry on in the “business as usual” manner, as if nothing ever happened? What do you think? Am I being too cynical of our profession? Or am I being brutally honest? Or am I prodding our collective conscience, if it exists, and if it does, whatever that may mean? For more knowledge,join us for a 60 minute webinar on  The Fallacies Of Performance Appraisals And How To Overcome Them
Posted by TrainHR


TrainHR: Here are some things to consider:

1. "No appriasal is realistic or transparent". Never use absolutes as this makes you absolutely wrong. Many are not done correctly that is certain.
2. Having conducted hundreds of PAs for my own staff, most contained both positives and things to improve on.
3. HR does not own the PA or the outcomes. Management owns the results and we offer advice on counsel as to how to improve the outcomes. If they chose not to accept the advice, that is fine.
4. Not sure exactly what you mean by the "silent performer" but one does not have to brag on one's self to receive recognition and a raise. Just do an above average job and have above average outcomes compared to the expectations.
5. It is not your role to sing the praises of the silent performer. It is not your group and you do not own the outcomes of that group. Let it be. This is not "hanging our head in shame" but rather understanding the role and what outcomes you are being paid for by management. If this is not one of them, don't take on the fight.
6. Managers have a merit budget to spend. If they do not spend it wisely they will eventually lose their best staff and that will not make their group look good. Therefore they do have a vested interest in "doing the right thing". Does that always happen? No

In most organizatons, HR is NOT the "voice of the people". It is NOT advocacy but rather the value add is strategic planning to ensure that the HR plan full supports and assists in the implementation of the business plan.

Re: Can the fallacies of a performance appraisal be rectified?

posted at 4/25/2013 8:45 AM EDT on Workforce Management
Posts: 215
First: 9/20/2011
Last: 5/14/2013
In Response to Re: Can the fallacies of a performance appraisal be rectified?:
In Response to Can the fallacies of a performance appraisal be rectified? : TrainHR: Here are some things to consider: 1. "No appriasal is realistic or transparent". Never use absolutes as this makes you absolutely wrong. Many are not done correctly that is certain. 2. Having conducted hundreds of PAs for my own staff, most contained both positives and things to improve on. 3. HR does not own the PA or the outcomes. Management owns the results and we offer advice on counsel as to how to improve the outcomes. If they chose not to accept the advice, that is fine. 4. Not sure exactly what you mean by the "silent performer" but one does not have to brag on one's self to receive recognition and a raise. Just do an above average job and have above average outcomes compared to the expectations. 5. It is not your role to sing the praises of the silent performer. It is not your group and you do not own the outcomes of that group. Let it be. This is not "hanging our head in shame" but rather understanding the role and what outcomes you are being paid for by management. If this is not one of them, don't take on the fight. 6. Managers have a merit budget to spend. If they do not spend it wisely they will eventually lose their best staff and that will not make their group look good. Therefore they do have a vested interest in "doing the right thing". Does that always happen? No In most organizatons, HR is NOT the "voice of the people". It is NOT advocacy but rather the value add is strategic planning to ensure that the HR plan full supports and assists in the implementation of the business plan.
Posted by howard7


Oh and did I forget to mention-DON'T SOLICIT FOR FEE PAYING SEMINARS ON THIS FORUM!!

Re: Can the fallacies of a performance appraisal be rectified?

posted at 5/8/2013 1:46 AM EDT on Workforce Management
Posts: 5
First: 4/18/2013
Last: 5/8/2013

Thanks to all of you, dear rrupert,nork4,howard7

It was heartening to hear your viewpoints. Although what I wrote was based on my own personal experience, I accept and respect your viewpoint. It seems that your experiences have been different, or you did not like my style of expression. That doesn’t take away your right to offer your response. After all, we all have our own experiences and opinions.

Thanks for spending time on my blog.

Re: Can the fallacies of a performance appraisal be rectified?

posted at 5/8/2013 8:59 AM EDT on Workforce Management
Posts: 180
First: 9/21/2011
Last: 5/14/2013

"Thanks for spending time on my blog."

I spent no time on your blog.  Nor will I do so. If you want to become a paid advertiser on WorkForce, there are contact links to do so.

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