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performance appraisals
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What criteria should be included in a performance appraisal (review) for jobs in the hotel industry, please? I guess it also depends on the specific position; eg Front Office; Food and Beverage; House
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performance appraisals

posted at 10/21/2009 4:21 AM EDT
Posts: 8
First: 4/28/2004
Last: 10/21/2009
What criteria should be included in a performance appraisal (review) for jobs in the hotel industry, please? I guess it also depends on the specific position; eg Front Office; Food and Beverage; Housekeeping etc.

performance appraisals

posted at 10/21/2009 5:19 AM EDT
Posts: 155
First: 8/24/2009
Last: 2/9/2010
Your question is incredibly vague.

Aside from specifics for the positions like you suggest I would place organizational core competencies, core values and perhaps something that drives the achievement future performance and improvement goals.

performance appraisals

posted at 10/21/2009 9:34 AM EDT
Posts: 3870
First: 2/12/2002
Last: 11/2/2009
What does the hotel management feel are the important things to measure and evaluate? Is it attendance? Is it customer service? Is it cleanliness? Appearance?

Start by asking your organizations managers what's important to them.

performance appraisals

posted at 10/21/2009 8:29 PM EDT
Posts: 8
First: 4/28/2004
Last: 10/21/2009
Customer service; cost savings; revenue generation are the main 'drivers'...thanks for your responses:-)

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