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Personal Calls
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Personal Calls
Discuss workforce management, performance management, retention, communication, motivation, contributing to business results and other topics.
I have an employee who is telling me that they are constantly distracted by employees making personal phone calls. While some calls are necessary (daycare issues, doctor's appts) apparently some emplo
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Forums » Topic Forums » General Forum » Personal Calls
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Personal Calls
posted at 12/30/2009 7:23 AM EST
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Posts: 155
First: 8/24/2009 Last: 2/9/2010 |
1. The supervisor is there, consequently they should address the issue.
2. The out of state location of other managers is not relevant; they are still responsible. 3. If the supervisor locally cannot handle this then you can either share the earlier advice I gave with them, or refer it up the chain to their manager. If the supervisor won't handle it then assist the employe in contacting the supervisors manager. |
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Personal Calls
posted at 12/30/2009 8:46 AM EST
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Posts: 2146
First: 2/15/2006 Last: 9/14/2011 |
That was the path I was going on when I asked about who was the manager.....HRPro and hrbth have given great advice.
One other thing I would add is who is the "office manager" or "office head"? Often that is a function that would handle interdepartmental issues where managers aren't on-site. Does that exist in your offices? And honestly I think it is much easier to ignore business related calls because employees tend to speak differently, even more businesslike/even-toned when on business calls, but tend to be louder/less even-toned on personal calls. |
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