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Hourly Performance Management Process - Creating Goal Plans
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Hourly Performance Management Process - Creating Goal Plans
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We are revising our hourly performance review process and we have been discussing individual goal plans and incorporating into the new process. Do you have experience with incorporating individual goa
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Hourly Performance Management Process - Creating Goal Plans

posted at 2/1/2010 10:58 AM EST
Posts: 2
First: 6/18/2009
Last: 2/1/2010
We are revising our hourly performance review process and we have been discussing individual goal plans and incorporating into the new process. Do you have experience with incorporating individual goals into the performance review process? Would you be willing to share examples of personal goals that your hourly workforce may have?

This is intended for our manufacturing/distribution facilities.

Hourly Performance Management Process - Creating Goal Plans

posted at 2/1/2010 11:30 AM EST
Posts: 562
First: 11/12/2009
Last: 9/14/2011
If I read your post correctly, it seems like you're going down an MBO path for hourly employees.

That seems like a lot of administrative effort. If you have a lot of jobs that are the same and you have measurement tools in place, then I think I'd consider taking an approach of establishing benchmarks for things such as production quantity, quality, attendance, waste, etc and measure individual performance against those.

But that's just me. I never had a large enough HR staff to do annual goal setting exercises for production workers.

Hourly Performance Management Process - Creating Goal Plans

posted at 2/1/2010 12:15 PM EST
Posts: 464
First: 6/30/2004
Last: 11/22/2010
I agree with Nork.

Hourly goals can create a lot of meaningless work unless there are some objective measurements you want to shoot for.

If it's retail and you have some daily/weekly/monthly sales goals, then that is pretty easy to measure.

If it is a keypunching job, then daily throughput with an error count might be nice.

You can focus on customer service philosophy and get some traction, but that can be a hard one to objectively quantify.

Hourly Performance Management Process - Creating Goal Plans

posted at 2/7/2010 2:59 AM EST
Posts: 2442
First: 2/12/2000
Last: 9/14/2011
It may be obvious but if you have hourly workers that are unionized you may have to obtain agreement before you change the working conditions and performance management is certainly under that banner.

Forums » Topic Forums » General Forum » Hourly Performance Management Process - Creating Goal Plans

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