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Deltac made a great point. Have you taken the time to assess any patterns such as particular jobs, younger workers, more women than men, etc. to help you narrow down the issue of why people are leavin
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Retention
posted at 3/9/2010 5:37 AM EST
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Posts: 7
First: 9/13/2002
Last: 3/9/2010
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Deltac made a great point. Have you taken the time to assess any patterns such as particular jobs, younger workers, more women than men, etc. to help you narrow down the issue of why people are leaving the company? Do you conduct an exit survey? Why most people aren't really frank about why they are leaving (salary is a popular response), people frequently leave because of disatisfaction and conflict with their supervisor or because of a lack of job opportunities. Generally, retention strategies are addressed with individual retention agreements, or in the case of a trend of exits in a particular job title, closer examination of what contributing and/or common factors may prompt individuals to leave. In this case look at salaries in comparison to the market; are most exiting incumbents leaving from the same department or manager, do employees have the opportunity for job growth, are are you finding that they tend to be similar in length of time in job, age, sex,etc. You need to really do your homework first before attempting to broad brush a solution.
I once worked at a company with high turnover on call center nurses. We discovered that certain traits (introverted versus extroverted) contributed to the employee's success and satisfaction in the job, and by making changes, reduced our turnover numbers significantly. By changing our hiring and screening practices we were able to make a difference, and we didn't have to throw money at employees to do it.
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