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Off hour availablity of Exempt
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Off hour availablity of Exempt
Discuss workforce management, performance management, retention, communication, motivation, contributing to business results and other topics.
Our Exempt employees are given Blackberry's and expected to respond in a timely manner, however, the company is working on a policy that requires (tied to performance reviews) all Exempt employees to
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Off hour availablity of Exempt

posted at 7/16/2010 7:31 AM EDT
Posts: 4
First: 7/1/2010
Last: 7/16/2010
Our Exempt employees are given Blackberry's and expected to respond in a timely manner, however, the company is working on a policy that requires (tied to performance reviews) all Exempt employees to respond in a timely manner in the evening (before 10:00), holidays and weekends. We are getting push back from employees because they are concerned that the requests will not be reasonable, for example, someone postpones working on a report until the weekend but expects someone from Accounting to respond on the weekend to assist with their report. If they are not "on call" they will get a bad performance review.
Has anyone dealt with this type of issue before?

Off hour availablity of Exempt

posted at 7/16/2010 8:51 AM EDT
Posts: 562
First: 11/12/2009
Last: 9/14/2011
First, I wouldn't refer in any way to "on call" status. That opens up non-exempt pay implications and I don't think you want to go there.

This sounds like someone in management needs to step in and take charge. I think it's unreasonable for the person owing the report, in your example, to expect someone to respond at 10PM absent any emergency (and being unable to plan one's work doesn't constitute an emergency). This shouldn't reflect on the person not being available; this should be a poor reflection on the person with the task who can't get it done.

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