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Separate Days off or possible termination
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Separate Days off or possible termination
Discuss workforce management, performance management, retention, communication, motivation, contributing to business results and other topics.
two of our managers recently quit leaving a staff of 4 managers in charge of a 365 days/24 hour call center with 465 agents and 38 supervisors.
The GM told those 4 managers they need to pick between
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Forums » Topic Forums » General Forum » Separate Days off or possible termination
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Separate Days off or possible termination
posted at 12/15/2010 4:24 AM EST
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Posts: 544
First: 9/27/2004 Last: 9/13/2011 |
Hannhg,
I agree that "Proving oneself in times of pressure ultimately reaps reward." But they shouldn't expect the rewards to come from the type of cement-headed Neanderthol management the OP describes. If this kind of ultimatum works once, they will do it again and again. This is what happens when you cut down a forest without replacing the trees. |
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Separate Days off or possible termination
posted at 12/15/2010 6:30 AM EST
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Posts: 2146
First: 2/15/2006 Last: 9/14/2011 |
Even if they don't do it again, it will be remembered.
Honestly I would try to brainstorm WITH THEM a better solution. For example, I am not sure why their two days off can't be consecutive? I am betting that they can come up with solutions that you may not have thought of. And I am also not sure why they can't hire a temporary position for x months. It does sound like they are going to be punished because someone else quit and there wasn't any backup or succession planned. Either way, you are risking bad blood with all 4 that are left. |
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