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EE Direct Deposit Acct Confidentiality
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EE Direct Deposit Acct Confidentiality
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Is there a Wis State or Federal regulation/code/law that protects the confidentiality of an employees' Direct Deposit information?
Situation: Following a recent situation (ee closed DD acct and fai
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EE Direct Deposit Acct Confidentiality
posted at 12/8/2010 3:53 AM EST
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Posts: 24
First: 10/13/2005
Last: 12/8/2010
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Is there a Wis State or Federal regulation/code/law that protects the confidentiality of an employees' Direct Deposit information?
Situation: Following a recent situation (ee closed DD acct and failed to inactive DD so paycheck was delayed), a Director in our company (non-payroll position) is requesting access to employee DD information. Their thought is that if this happens again, they will be able to assist the employee more efficiently. Payroll is standing strong and saying no. Director is still objecting and says no isn't a good enough reason. Any suggestions?
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EE Direct Deposit Acct Confidentiality
posted at 12/8/2010 5:22 AM EST
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Posts: 2146
First: 2/15/2006
Last: 9/14/2011
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Even if there were a law, that wouldn't stop a Director from seeing the information in the course or scope of their job.
The question is why the employee would be contacting the Director rather than payroll about the issue. Is your payroll dept such that it is sometimes unstaffed (due to timeoff, vacations etc)? If so, who is the backup? Is it this director? If not, who is it? I would make sure you have a process in place for situations such as this. (And depending on who processes the DDs, it is very possible that you would have to give authorization for them to discuss the situation with the Director too)
But no, there is no law that would keep the Director from being able to see the information on a need to know basis...
Past that point, it is up to higher management to decide if this person gets access to the information or not. I am not sure there are any solid arguments on not letting it happen unless you can prove a solid process currently (more than one person, backup, reliability, accessibility, etc)
I can understand not wanting too many people to have access to payroll information, but I don't see a huge problem unless you believe this person will use the information in an incorrect manner...and if you believe that, why are they still an employee?
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EE Direct Deposit Acct Confidentiality
posted at 12/8/2010 5:26 AM EST
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Posts: 1771
First: 10/24/2002
Last: 9/14/2011
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I'm curious too - why does this Director want to take on a part of Payroll's job?
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EE Direct Deposit Acct Confidentiality
posted at 12/8/2010 5:49 AM EST
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Posts: 24
First: 10/13/2005
Last: 12/8/2010
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Director states that Employee was upset and didn't want to work with Payroll. Payroll is staffed adquately 24/7.
I assumed that after recent DD breaches (Boeing in 2005, Honeywell Corp, Arizona in 2006, etc.) some regulation was put into place.
Maybe this issue overlaps with Consumer Credit Protection?
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EE Direct Deposit Acct Confidentiality
posted at 12/8/2010 6:23 AM EST
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Posts: 2146
First: 2/15/2006
Last: 9/14/2011
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Was this employee a high level/executive? I would wonder why he/she is pandering to them!
Yes, it is best business practices for an employer to limit who sees this information, but honestly I don't see this as a battle I would go to war for. I would escalate it to my boss or whoever is at the same level or one level above the Director. That would be who should or should not authorize the ability to view such information!
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