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HR GOD?
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HR GOD?
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Why is it that employees think HR has an answer for everything??
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HR GOD?

posted at 8/15/2002 5:40 AM EDT
Posts: 17
First: 8/15/2002
Last: 8/27/2002
Why is it that employees think HR has an answer for everything??

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HR GOD?

posted at 8/15/2002 6:57 AM EDT
Posts: 12
First: 6/11/2002
Last: 5/16/2003
Because we do and if we do not we should at least sound like we do.

Not knowing what the exact problem is:

HR is generally the only department in a company that does know what is going on within evey other department and should know every company policy on any given subject.
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HR GOD?

posted at 8/15/2002 7:22 AM EDT
Posts: 17
First: 8/15/2002
Last: 8/27/2002
Well, I was asked yesterday if the sinks were broken in the women's restroom! Policy questions I can handle, but come on!
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HR GOD?

posted at 8/15/2002 6:41 PM EDT
Posts: 495
First: 9/30/2000
Last: 8/19/2011
Welcome to HR! If an employee doesn't know where to get an answer, hopefully they will ask you and hopefully you will know. That doesn't mean you need to solve all of their issues, just point them in the right direction. Obviously we don't do toilets, but hopefully we know who is in charge of maintenance so they can talk to them about any concerns. Don't be so sensitive, HR does look after the people after all, but we are a resource. Help them out, after a while you will find these silly requests go away.
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HR GOD?

posted at 8/16/2002 2:20 AM EDT
Posts: 17
First: 8/15/2002
Last: 8/27/2002
Thank you! It's good to know I am not alone in this. I guess HR could be code for the company parent.
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HR GOD?

posted at 8/27/2002 2:13 AM EDT
Posts: 5
First: 6/18/2002
Last: 12/9/2002
Lois: That's nothing - wait until they come and tell you that somebody left something on the sink counter (something that should be unmentionable) and want you to clean it up. It did and I did. Also - have you never had to post the "wash your hands" memo? You have much to look forward to.

Actually HR is usually viewed as the place to go when you have a problem. It's also the only place in the Company most employees can go with a problem and be sure of an ear.
It can be annoying and it can be rewarding, but it's certainly part of the job.

My standard answer to anyone with an unusual issue is "I'll look into it."

Good luck.
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HR GOD?

posted at 8/27/2002 8:00 AM EDT
Posts: 17
First: 8/15/2002
Last: 8/27/2002
I like that response! "I'll look into it"
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HR GOD?

posted at 8/29/2002 5:41 AM EDT
Posts: 26
First: 3/19/2002
Last: 9/24/2003
Did you happen to mention who the facilities maint point of contact was? Next time they will visit that person. That is why folks go to HR first. Position titles and people resource assets lie there.
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HR GOD?

posted at 8/29/2002 7:36 AM EDT
Posts: 280
First: 6/22/2000
Last: 10/13/2002
Also, HR is usually the department responsible for writing employee handbooks - which should include a section on where to go to get which answers on what subjects (e.g., broken washroom fixtures...maintenance/facilities...phone number). Once a handbook with a section like this is published, all those non-HR questions should decrease somewhat.
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HR GOD?

posted at 9/21/2002 6:04 AM EDT
Posts: 10
First: 9/18/2002
Last: 3/20/2004
Your responses all look similar to what is happening in my own company.Everybody thinks HR has the answer to everythiong and this slow down work a great deal.
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