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Employee Review Feedback--"How to ask for timely help"
Life in Workforce Management
Employee Review Feedback--"How to ask for timely help"
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We're about to begin staff reviews and one manager wants tips on how to get her assistant to ask for help on large, complex projects rather than doing the whole job herself, causing herself and the te
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Forums  »  Topic Forums  »  Life in Workforce Management  »  Employee Review Feedback--"How to ask for timely help"

Employee Review Feedback--"How to ask for timely help"

posted at 1/4/2006 9:08 AM EST
Posts: 1
First: 1/4/2006
Last: 1/4/2006
We're about to begin staff reviews and one manager wants tips on how to get her assistant to ask for help on large, complex projects rather than doing the whole job herself, causing herself and the team additional stress.

This has been a recurring problem. Human nature being what it is, I wonder if an indirect solution, like devising a team approach as an office standard, might work better than trying to help her change her preferred mode of operation. Any comments?

Employee Review Feedback--"How to ask for timely help"

posted at 1/6/2006 6:59 AM EST
Posts: 63
First: 10/15/2002
Last: 1/30/2009
Has the manager tried directly asking the assistant to request help from the team when she is working on a large project? He/She can just be direct and say "I would like you to request help from the team when you are working on a large project; teamwork is critical here."

If he/she has tried the direct approach and it didn't work, he/she should discuss it in the performance review - say "I asked you to work with the team on large projects, and you are still handling them too independently."

Think about instituting a reward that is team-based. Think about rewards or other consequences that may be encouraging her to work independently rather than as part of a team. Try to eliminate or reduce those consequences and institute good consequences for teamwork.

Ask the other team members to volunteer to help her when she is working on a large project.

The manager could assign specific tasks to other team members; for instance, he could tell the assistant "I have asked Team Member X to complete XYZ, since this is such a large project, so you will not have to do that piece." The manager should of course first ask Team Member X to complete that part of the project.

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