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cell phone policy
Life in Workforce Management
cell phone policy
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does anyone know where i can find a sample policy for personal cell phone use on the job? having a real problem with employees taking calls and text messaging while at work!
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Forums » Topic Forums » Life in Workforce Management » cell phone policy
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cell phone policy
posted at 8/22/2007 6:55 AM EDT
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Posts: 14
First: 8/20/2007 Last: 9/28/2007 |
[quote]
On 2007-08-15 12:59, Jackie_O wrote: I happen to agree that a policy is not necessary; however, our owners required that our company have one. This is what exists in our handbook: It is understood and accepted that occasional phone calls will need to be made or taken with regard to personal business. However, there shall be no routine phone calls, and perceived abuse of this policy, at the discretion of the Company, may be met with disciplinary actions. [/quote] This is similar to our policy, and I think it's a good one. |
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cell phone policy
posted at 8/27/2007 4:24 AM EDT
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Posts: 237
First: 7/10/2007 Last: 8/31/2011 |
Naturally weak managers want a written policy to cover everything so they can say its not my rule. I tell managers in our training sessions that they would need a fork lift to move the handbook if we attempted to write a policy for every eventuality they might encounter. Management positions require that they exercise a level of discretionary authority over their departments including such things as cell phone use. |
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cell phone policy
posted at 8/27/2007 8:36 AM EDT
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Posts: 16
First: 12/15/2006 Last: 1/13/2009 |
geesh, that sounded a little harsh. i agree with you, actually. i just figure that the message has a better chance of coming across consistently if it is in writing. is seems like the C.Y.A. people out there (attorneys? i don't know) are always talking about how you have to have every little thing in writing in case of an employee lawsuit. sorry to be so WEAK. |
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cell phone policy
posted at 8/27/2007 10:42 AM EDT
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Posts: 29
First: 7/27/2007 Last: 8/31/2007 |
Odd. Our handbook is less than 15 pages, does not require a forklift and still manages to incorporate this small policy mandated by the owners of the company who are not weak and who do not tolerate weakness in their managers.
The original post was simply asking for a sample if anyone had it. I don't think the poster asked for a rude opinion on whether or not it was necessary. |
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cell phone policy
posted at 8/28/2007 3:55 AM EDT
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Posts: 237
First: 7/10/2007 Last: 8/31/2011 |
Jackie, I like the idea of the 15 page handbook which would cover the basics and give mangers guidelines. Ours is currently about 22 pages in a small format, but may grow by a few more in the next revision. (Yes, it will have a cell phone policy).
Youre correct, we have digressed from Kasaks original request. My apologies if any response was perceived as rude, such was not my intent. |
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cell phone policy
posted at 8/28/2007 8:47 AM EDT
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Posts: 16
First: 12/15/2006 Last: 1/13/2009 |
to Jackie & Ida- Jackie, that's ok, i think my hackles were up a little too. (but i can be a little hot headed myself). Ida & Jackie, this was a very interesting discussion and I do appreciate getting feedback from others in similar situations. frankly i'd rather we didn't have to bother with manuals at all! Really appreciate everyone's comments, it is tough running a small (& growing) company and having to find the time to put all of your policies in writing. (especially when said policies are pretty much common sense, at least to me).
thanks again to Jackie, Ida, and the everyone else for the feedback.-kasak |
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cell phone policy
posted at 9/18/2007 7:31 AM EDT
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Posts: 9
First: 3/2/2007 Last: 10/2/2007 |
I think requiring employees to leave their cells in the car, or leave them off create a negative moral issue. I cannot think of a time where I have seen agents talking or texting during our bust season. If that were the case, then a Supervisor would be notified immediately. On the flip side, if it's slow, occupancy is low, and there are periods of 1-3 minutes between calls, I can't see that someone sending a text message of checking to see if there was a missed call is harmful. In my past experiences, I've found that if you treat agents like children, they will react like children. |
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