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Mass Exodus of Talent
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Mass Exodus of Talent
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January 13, 2010 by robjannone
Halfway through the 1st month of 2010 and a theme emerging in the blogosphere and social media as it relates to Human Capital Management, is that the mass exodus of tal
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Mass Exodus of Talent
posted at 1/14/2010 8:58 AM EST
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Posts: 5
First: 1/14/2010
Last: 1/4/2011
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January 13, 2010 by robjannone
Halfway through the 1st month of 2010 and a theme emerging in the blogosphere and social media as it relates to Human Capital Management, is that the mass exodus of talent is imminent. Various studies cite from 50 to 85% of employed workers are unhappy in their current positions and/or their employers. Their reasons vary from the tried and true “overworked/underpaid†to lack of recognition and positive reinforcement.
In fact, at lunch the other day with the Director of Recruiting for a software company, I learned that his team has seen a 40% increase in requisition load directly attributed to voluntary attrition in the last 3 months. When I asked what trends were dominant in the exit interviews, the overwhelming response he received was that the grass was greener elsewhere. Employees were asked to take on entire functions in addition to their original duties to maintain production schedules while merit increases and promotions were frozen, along with a reduction in their benefits. Morale is low. Frustration is high.
Their plight is certainly not unique. Others deal with the same and more. In many cases, employees have been asked to take voluntary unpaid leave, waive commissions, and to sacrifice accrued PTO in addition to pay cuts.
To be fair, some of this is pent-up attrition. Opportunities have been rare until recently and top talent has had more competition per position to contend with. This explains some of the exodus but not jaw-dropping numbers like 85%. So what other variable can produce an impact like this?
I'll dig back into the “tried and true†bag and pull out this oldie but goodie: People don't leave jobs; they leave managers and poor leadership. I believe that this is still the predominant reason for a company's top employees to jump. These are the people who embody and internalize your Mission, Vision and Values and exceed performance expectations (and are thus identified as your top talent). They live your employment brand and project that to your customers and clients. And they have lost their faith, not in the company, but in their leadership.
It stands to reason then, that you can attribute a large portion of the attrition to management or, more precisely, the lack thereof. I will take that one step further, and add Change. As in Change Management. This is where the leadership is failing their charges. If executed properly and reinforced on a regular basis using industry best practices, good change management execution will not only reduce your overall attrition, but also generate additional buy-in and may even recruit some believers.
There are a variety of reasons that contribute to poor leadership and bad change management. The main one is lack of know how and focus on the action, not the impact of change. In other words it occurs out of omission or inexperience on the part of management, not by design. So what can be done about?
1. Reinforce your Mission, Vision and Values on a regular and consistent basis. Now more than ever you need to recruit. Not outside of your organization, but inside of it. Constantly look for ways to remind your top talent why they selected you in the first place
2. Engage your top talent. Include them in both your deliberations and decisions that are being made. Ask them for their candid input. In short, tap them for their ideas about how approach and solve issues. They are both the most expensive and the most valuable asset you have.
3. Get help with Change Management before its too late. You can't turn a battleship in a bathtub all by yourself. There are many good Workforce Management firms who have a specialty in this area. I work for one of them. Contact me.
Be sure to leave your comments, good, bad or indifferent. I shared my thoughts. Now you share yours!
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Mass Exodus of Talent
posted at 1/14/2010 11:43 AM EST
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Posts: 562
First: 11/12/2009
Last: 9/14/2011
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Here's my thoughts:
1. Congratulations! This is the longest spam we've ever seen on these forums!
2. You're advertising your services. Not allowed on these boards and certainly not appropriate. We tend to avoid vendors who do this.
3. Time for a change, as in time for you to go away.
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Mass Exodus of Talent
posted at 1/14/2010 12:20 PM EST
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Posts: 5
First: 1/14/2010
Last: 1/4/2011
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thank you for your thoughtful and valuable contribution.
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Mass Exodus of Talent
posted at 1/14/2010 5:03 PM EST
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Posts: 562
First: 11/12/2009
Last: 9/14/2011
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you would've been fine if you'd left out the "i work for one of them. contact me"
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Mass Exodus of Talent
posted at 1/14/2010 5:15 PM EST
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Posts: 5
First: 1/14/2010
Last: 1/4/2011
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I can see your point.
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Mass Exodus of Talent
posted at 2/11/2010 5:26 AM EST
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I think that the post explaining what should be done in changing times could be valuable...was certainly compromised by the fact that they were trying to drum up business. Sad
In my opinion I believe that in these times we should go back to the basics, and use what we know works. The manangement should not get all tied up with anything other than focus on what they know works and move forward with that. To reinvent the wheel isn't a good idea. After everyone is on board with what the focus is then others can be brought on board to work the idea.
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Mass Exodus of Talent
posted at 2/11/2010 6:18 AM EST
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Rob J - Your comments are priceless. Thanks for your contribution! I am also in staffing and think that you have hit the nail on the head. Matter of fact, can I reproduce your blog? I loved it!
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Mass Exodus of Talent
posted at 2/11/2010 10:20 AM EST
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I agree that it might have been a sneaky bit of promotion, but the observations are valid: good people need to be retained because the competetion is always ready to hire them.
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Mass Exodus of Talent
posted at 2/11/2010 10:43 AM EST
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Posts: 562
First: 11/12/2009
Last: 9/14/2011
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Hmmm...three new users in a row create ID's and their only post on these forums is a response to this thread!
It just doesn't get any sleazier than this!
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Daily Q&A
How to Address Flagging Motivation?
How do I increase motivation levels in the department? How do I brand my business unit as an attractive place to work? I have top-notch IT professionals in my business unit who feel they are "children of a lesser God" because they are non-billable resources and do not get plum postings abroad, nor the glamour that goes with them. As a result, their motivation suffers.
—-- Feeling Their Pain, human resources generalist, software/services, Mumbai, India
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