Forums
Workforce Planning and Forecasting Software
Technology Forum
Workforce Planning and Forecasting Software
Discuss how to choose system that will yield the best results, as well as how to maintain it, and how to calculate its return on investment.
I have been asked to research the availability of software in the Manpower/Workforce Planning and Forecasting area. I am finding that there is not a lot out there.
Any suggestions.
0
Cat:Topic ForumsForum:ForumId57
Cat:Topic ForumsForum:ForumId57Discussion:DiscussionId21981
Forums » Topic Forums » Technology Forum » Workforce Planning and Forecasting Software
|
Workforce Planning and Forecasting Software
posted at 5/24/2002 4:26 AM EDT
|
Posts: 8
First: 3/27/2002 Last: 6/9/2003 |
There are a lot of vendors who specialize in forecasting & scheduling software. What type of business are you looking to do this for? Most of them specialize in call-center businesses, but there are vendors out there who deal with other types of businesses as well.
Call Center Magazine's website has a buying guide that may help you. (Link below) http://www.mediabrains.com/client/commweb/bg1/shortlist.asp?SessionID={206FB8A0-1DCA-4D67-8301-AABF2C2FE345}&ct_categoryID={4D608A8C-E8A7-11D4-9C0E-00D0B77CF74C}&ct_categoryname=Workforce+Forecasting+Software I am currently evaluating software for a call center myself. Some of the more recognized vendors out there are IEX, Blue Pumpkin, Aspect, and GMT. If you have any questions or want to discuss with me directly, feel free to email me. Good luck! |
|
|
Workforce Planning and Forecasting Software
posted at 8/9/2002 5:56 AM EDT
|
|
Posts: 1
First: 8/9/2002 Last: 8/9/2002 |
Unanet (tm) Professional Services Automation (PSA) software helps organizations optimize their workforce through real-time information and collaborative tools leveraged in an enterprise database. Web browsers, PalmOS software and IVR (Interactive Voice Response) provide anytime and anywhere access to the Unanet enterprise database. Unanet modules include:
· UnaSource for resource scheduling, skills management and revenue forecasting; · UnaPulse for opportunity/project tracking, accounting, and collaboration; · UnaTime for time collection and approvals; · Una$ense for expense reporting and approvals; and · UnaPDA for time and expense reporting on a PalmOS device. Unanet Software is 100 % web-based (server-side Java), vendor independent, and easy to install, maintain and use. Unanet provides import/export capabilities to link to other enterprise database applications. Best of breed features include: support for government auditing (DCAA), job cost dilution, privileges by roles, alternate designates, labor categories, and many ways to capture business knowledge in the enterprise database. For general information, see: www.unanet.com. For Unanet Product Demonstration Alternatives, see: . For Unanet Product information, see: . |
|
|
Workforce Planning and Forecasting Software
posted at 8/12/2002 1:07 AM EDT
|
|
Posts: 25
First: 8/16/1999 Last: 4/14/2008 |
Take care what kind of functionality you want. PSA (professionel service automation)supports you in managing your projects. One of the best there is is called PMoffice. However is you want to roster en plan your workforce it is very limited for that purpose.
You have specialized products just for planing and rostering, for instance SPExpert (original German, now EMEA) or if you have ERP in house look for the functionality in Projects. For instance PeopleSoft 8.8 will provide you met excellent functionality Regards, Gijs Houtzagers program manager PeopleSoft Holland Casino (www.houtzagers.com) |
|
|
Workforce Planning and Forecasting Software
posted at 8/13/2002 4:48 AM EDT
|
|
Posts: 4
First: 8/13/2002 Last: 8/13/2002 |
If your planning efforts include surveying employees and incorporating their feedback you might want to check out an online survey tool such as www.zoomerang.com. It is easy to use (no training!) and a great way to get feedback fast. |
|
|
Workforce Planning and Forecasting Software
posted at 8/22/2002 12:32 AM EDT
|
|
Posts: 5
First: 8/21/2002 Last: 8/22/2002 |
What I understand is you need a software in the Manpower / Workforce Planning and Forecasting area with you a single source to view all work place and employee information- such as drivers to labor costs, allocation of skilled workers, and scheduling discrepancies.
It should reduce a significant amount of time that you and your employees spend, trying to understand the current status of all HR and admin processes . The software should offer your employees value added services, such as shift trading, on line vacation planning, reducing their admin burden, enabling them to focus and deliver better on those issues that are important to you and your customers The software should provide you with the analytical and reporting tools that you require to make sound decisions to manage and support your work force. Enhance your employees satisfaction on the job, by scheduling shifts efficiently and yet taking care of their urgent needs. We have a software that helps you manage transfers, deputation, relocations and reporting structures. It helps you plan for exigencies, allow exchange of shifts and handover of responsibilities, manage peak hours through cross unit redeployment and prepare duty rosters online . If I have undestood your need properly then pls. get in touch with me at ximbchitta@yahoo.co.in |
|
|
Workforce Planning and Forecasting Software
posted at 8/28/2002 6:53 AM EDT
|
|
Posts: 6
First: 5/23/2002 Last: 8/28/2002 |
The whole stream of answers on this topic are a good example of the fact that the terms "workforce planning and forcasting" do not mean the same thing to everyone. There are a number of tools out there that claim to do workforce planning and forcasting, but they do quite different things.
For example, there are a number of workforce planning tools that are specific to call centers. Call centers are a nice place to apply software tools because they can be mathematically modeled with simple queing theory. These models are based on determining how many agents you need to guarantee a required response time given an expected call arrival rate. These are great for call centers, but are inappropriate for other types of workforce planning applications. At the other extreme you could consider the Business Planning and Simulation (BPS)product that SAP includes in their Strategic Enterprise Management suite. SAP/BPS is actually based on a third party product called Powersim. Powersim is a general purpose business process simulation tool. It is based on generalized mathematical simulation of systems involving feedback loops. It can be used to develop revenue and sales forecasts as well as workforce/headcount forecasts. Note the difference between these two extremes. One will do an excellent job in a fairly small, narrowly-focused domain. But it only works in that small domain. The other applies to a very large, general, broad domain but would probably not be as detailed and accurate in the narrowly focused domain of call centers. There are numerous other systems I could mention, but the basic message is this: Before you start searching for a workforce planning and forcasting tool, be SURE you know what YOU mean by the term "workforce planning and forcasting." Only after you have defined your detailed workforce planning and forecasting needs should you begin to look for a tool to support them. |
|
|
Re: Workforce Planning and Forecasting Software
posted at 1/12/2012 1:02 AM EST
on Workforce Management
|
Posts: 23
First: 12/22/2011 Last: 8/17/2012 |
Hey Ed, I can suggest you to go with 'eResource Scheduler'. It is an efficient resource management softwarethat will help you to schedule, plan & manage your resources. The software comes along with a comprehensive set of features such as rich graphical forecasting & financial reports that will give you a bird's eye view of your workforce and other resources. You can visit their website for more details.
|
|
|
Re: Workforce Planning and Forecasting Software
posted at 3/7/2012 1:26 AM EST
on Workforce Management
|
|
Posts: 19
First: 12/28/2011 Last: 6/13/2012 |
In Response to Re: Workforce Planning and Forecasting Software: Hey Ed, I can suggest you to go with 'eResource Scheduler'. It is an efficient resource management software that will help you to schedule, plan & manage your resources. The software comes along with a comprehensive set of features such as rich graphical forecasting & financial reports that will give you a bird's eye view of your workforce and other resources. You can visit their website for more details. www.eresourcescheduler.com Posted by tedaldrin Hi Ted, What are the installation requirements of the software ? Am i suppose to arrange some additional software packages before initiating eresorce scheduler setup ? |
|
|
Re: Workforce Planning and Forecasting Software
posted at 6/6/2012 3:43 AM EDT
on Workforce Management
|
|
Posts: 23
First: 12/22/2011 Last: 8/17/2012 |
In Response to Re: Workforce Planning and Forecasting Software: In Response to Re: Workforce Planning and Forecasting Software : Hi Ted, What are the installation requirements of the software ? Am i suppose to arrange some additional software packages before initiating eresorce scheduler setup ? Posted by nancycahille You can visit this link to know more about the installation process. This will take you to the training page where all general questions are answered. Hope this will work and for more you can reply back :-) |
Forums » Topic Forums » Technology Forum » Workforce Planning and Forecasting Software
