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Ceridian or ADP
Technology Forum
Ceridian or ADP
Discuss how to choose system that will yield the best results, as well as how to maintain it, and how to calculate its return on investment.
We are considering Ceridian Source Link - Source 500 Interface to work with our PS V 7.5. Anyone have any comments about the Ceridian product?
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Forums » Topic Forums » Technology Forum » Ceridian or ADP
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Ceridian or ADP
posted at 11/5/2002 2:20 AM EST
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Posts: 59
First: 7/30/2002 Last: 12/9/2010 |
One of the new trends is payroll companies expanding into HR offerings. However, many are going beyond core competencies, do not offer the functionality of HR focused vendors and in some cases, did not even develop their own product. These are important items to consider and it might be an eye-opener to expand your search to include HR focused vendors. |
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Ceridian or ADP
posted at 11/5/2002 4:35 AM EST
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Posts: 24
First: 6/28/2001 Last: 7/20/2004 |
I am currently using Ceridian's PowerPay.com product and find it to be very user friendly. I process payroll on line and it takes no time at all. I find the customer support folks to be very responsive to questions and always return phone calls promptly. |
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Ceridian or ADP
posted at 11/5/2002 5:24 AM EST
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Posts: 1
First: 11/5/2002 Last: 11/5/2002 |
In 1999, we switched from ADP PCPW to Ceridian Source 500. In six months, we switched back to ADP. We found ourselves constantly trying to fix glitches in the Ceridian processing. We did not use all the bells and whistles that we paid for, but we did think we'd grow into it, but when we found so many errors in just the routine processing, we didn't attempt to ask it to calculate paid time off balances, etc.
We are a health care type orgn with about 300 ees. Admittedly, our payroll practices are somewhat complex (lots of special rates and multiple rates, etc.) but our payroll person has been doing payroll for over ten years. When she couldn't resolve the Ceridian problems, we bailed. |
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Ceridian or ADP
posted at 11/5/2002 12:06 PM EST
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Posts: 1
First: 11/5/2002 Last: 11/5/2002 |
we currently are using paychex and upgraded to paychex's premier product. We hate it! This is the bells and wistles and reports are hard to get and the tech support is useless. I am thinking of changing to ADP. |
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Ceridian or ADP
posted at 11/6/2002 8:15 AM EST
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Posts: 1
First: 11/6/2002 Last: 11/6/2002 |
Have used ceridian, than PeopleSoft, Paychex, and now ADP. I find ADP to be the most user friendly and reliable. The customer service has been mostly grade "A". They have done a great job in adapting to their competition. |
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