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HRIS consultants
Discuss how to choose system that will yield the best results, as well as how to maintain it, and how to calculate its return on investment.
Hello, Has anyone used the services of an HRIS consulting firm to help them determine the most appropriate HRIS vendor? I would be interesting in hearing if you found this worthwhile. Thanks
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HRIS consultants

posted at 10/24/2005 7:11 AM EDT
Posts: 154
First: 1/16/2001
Last: 2/18/2011
Hello,
Has anyone used the services of an HRIS consulting firm to help them determine the most appropriate HRIS vendor?

I would be interesting in hearing if you found this worthwhile.

Thanks

HRIS consultants

posted at 10/25/2005 3:41 AM EDT
Posts: 4
First: 10/25/2005
Last: 9/25/2006
Zoe,

feel free to EMAIL me to discuss directly. Maybe based on your projects timeline and resources, I could recommend others. I have been in the HRIS industry for 15 years...I know several. I currently work for an HRIS solution provider.

Let me know your location maybe there is someone local to you that I can recommend.

Best of luck in your search.

HRIS consultants

posted at 11/7/2005 6:39 PM EST
Posts: 6
First: 11/7/2005
Last: 11/7/2005
http://www.curciowebb.com/

Very experienced, unbiased, thorough, and conservative.

Very solid references- past and present.

HRIS consultants

posted at 4/21/2006 9:14 AM EDT
Posts: 217
First: 3/22/2005
Last: 8/29/2011
Contact Marc S Miller, the father of HRIS at MSMillerAS@aol.com. You will be thrilled with the level of professionalism and your results.

HRIS consultants

posted at 5/18/2006 7:05 PM EDT
Posts: 1
First: 5/18/2006
Last: 5/18/2006
I would have to say yes....As thats what I do as a consultant...we do about 30 -35 vendor searches per year...and if you were to ask those 30-35 companies we did it for...they would agree...

HRIS consultants

posted at 9/25/2006 8:51 AM EDT
Posts: 3
First: 9/25/2006
Last: 9/25/2006
Many companies do elicit consultants to aid in the RFP (request for proposal) process when seeking a HRIS vendor. This is because consultants will often know more about industry trends and hidden pitfalls and problems with various vendors. For those interested in a suitable workforce management software vendor, I would suggest keeping the following in mind:

1) Hire consultants with implementation experience.
There is a big difference between talking and doing something. Consultants that can help you with the RFP process, will be able to ask questions that you would not have considered until later in the project. This type of consultant will facilitate workshops, gather your requirements, document results, etc. If you wanted a consultant without implementation experience, you would just contact the vendors salesman directly, right? (no offense to those vendors that put salesman in the field with implementation experience)

2) Gather references for the consultants you hire, as well as the individual consultants.
After a consulting company closes a deal and creates a good reference customer, their name in the industry grows and as a result they hire more consultants. It is always possible that inexperienced consultants are sent into the field to work with you. Often, an experienced consultant is paired with an inexperienced one. This is acceptable and often advantageous as the new consultant will perform all the quantitative analysis based on the companys knowledgebase (the diligent grunt work), while the new consultant is in a position to answer basic questions on the spot. However, you always want the best consultants you can get, and taking the time to do some background research on him/her will save time and money in the future.

3) Compare similar vendors based on out-of-box functionality.
Out-of-box means that with a few clicks, you can get your desired functionality. Some vendors will say their product can do everything, but knowing how easily it can do it should be taken into consideration.

4) Have the vendor present a demo of key functionality.
If its out-of-box functionality, the vendor should have no problem demonstrating it to you (whether its key functionality or not). For any other key functionality, ask the vendor to demonstrate it to you, if feasible. This will help you better understand the product, and assess the difficulty involved in implementing the system.

5) Ask for performance testing benchmarks.
Many small software vendors want to get into larger markets because it can be more lucrative from a licensing perspective. If they have not adequately assessed whether their product can scale to your needs, the project is doomed for failure. While hardware and processing power can help in performance, clients will do well to know just how much hardware and processing power is actually needed.

6) Once you have decided, start with a POC (Proof of Concept).
The scope of a POC varies from organization to organization based on budget and prior enterprise software experience. Budget is a factor because you will have to pay the vendor (and internal resources) in order to successfully attempt this. Prior experience is a factor, because an organization is often more willing to pay this extra amount of money if they have been burned in the past. POCs consist of the out-of-box functionality and customizations in a controlled setting (maybe for one or two locations). The functionality usually represents around 10% of the actual implementation. The advantage of a POC is that you dont fully commit to a particular vendor long term without seeing their software and implementation team at work. Just search online for clients that are unhappy about their particular software vendor choice to make an assessment for yourself.


Regards,
Harish Patel
Sr. Workforce Management Consultant
Toronto, Ontario
Canada

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