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IBM's latest study on managing change
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IBM's latest study on managing change
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What's your impression of IBM Global Business Services' latest study on change management practices around the world? I have a summary at http://www.businessperform.com/articles/organization_change_le
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IBM's latest study on managing change

posted at 7/9/2009 10:04 PM EDT
Posts: 108
First: 4/15/2007
Last: 8/17/2009
What's your impression of IBM Global Business Services' latest study on change management practices around the world? I have a summary at http://www.businessperform.com/articles/organization_change_learning.html Do you think we are going backwards in the way we manage change?

Les Allan
Director
Business Performance Pty Ltd
http://www.businessperform.com
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IBM's latest study on managing change

posted at 8/17/2009 5:46 AM EDT
Posts: 5
First: 7/15/2009
Last: 8/21/2009
Les,

Thanks for this article. We have just started the process of going Lean companywide. One of our main concerns is how employees will deal with change. Our Lean Team has decided that training is the best way to solve this concern. Your article has confirmed my belief that there is so much more to it. I hope to convey this to the rest of the team.

Les Bohlen
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IBM's latest study on managing change

posted at 8/17/2009 2:12 PM EDT
Posts: 108
First: 4/15/2007
Last: 8/17/2009
Hello Les. Im glad you found my article useful. Its funny, or not so funny, that you should mention training. Ive been involved with training for almost twenty years and find, along with many of my colleagues, that training is often considered the first and only solution to all employee performance problems. Yes, it is often a part of the solution, but we see managers grabbing at it as the sole solution. There are a number of reasons for this, which I wont go into here.
In terms of leading successful change, have you seen my CHANGE Approach? My model encapsulates the six aspects of change to which change leaders need to attend if they want to succeed. There is a concise summary at www.businessperform.com/html/change_management_model.html The questions there also act as a checklist for evaluating how your change program is going. I wish you well with your Lean program.

Les Allan
Director
Business Performance Pty Ltd
http://www.businessperform.com
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Forums » Topic Forums » Training & Organizational Development » IBM's latest study on managing change

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