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9-11 A Factor in Performance Reviews??
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9-11 A Factor in Performance Reviews??
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As I sit preparing to write more than 20 performance reviews for the past year I find myself thinking about the last quarter of the year. I try to concentrate on individual performance prior to that d
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9-11 A Factor in Performance Reviews??

posted at 1/23/2002 3:44 AM EST
Posts: 1
First: 1/23/2002
Last: 1/23/2002
As I sit preparing to write more than 20 performance reviews for the past year I find myself thinking about the last quarter of the year. I try to concentrate on individual performance prior to that date but I keep coming back to the atmosphere since then. I work for a huge non-profit quasi-government organization in DC. Mentioned only because of our proximity to the local attack and the aftermath (anthrax, hightened security, etc...). Life was calm and we were reving up for a productive holiday season when the attacks occurred. Since then I've noticed a change in many people. Either a 'whatever' attitude or more and more a feeling of distrust towards management. Outside counseling, meetings with experts, 1:1 meetings for individuals more seriously affected have been offered. My question, I think, is when, or if, the loss of productivity an individual has displayed in their performance since the events of 9-11 should be used in a review? To ignore it would be counterproductive to both their professional career and to their personal mental health. But where do I draw the line at distinquishing the two? My questions could keep coming, but I'd like to hear from anyone else who has talked to anyone about this or has an insight to share. Thank you.

9-11 A Factor in Performance Reviews??

posted at 1/23/2002 9:33 AM EST
Posts: 378
First: 1/8/2002
Last: 9/14/2011
This is a tough situation. You state that outside counselings, etc. have been offered, but have they been used? The important question you must ask is how effective the counseling has been. To me, the behaviors you describe are indicative of post-traumatic stress disorder. Have the experts mentioned the use of critical incident stress debriefing? CISD is not necessarily the best approach in all cases, but I have witnessed and experienced personal success
with it, e.g. suicide in the workplace and other tragedies. One advantage of CISD is it offers the psychologist the opportunity to identify the folks who need extra help. An excellent explanation of CISD with examples and case studies can be found at http://members.ozemail.com.au/~jsjp/cisd2.htm

I agree with your need to identify the behaviors, but I would encourage you to ensure your employee assistance program has a chance to work first. Otherwise, the performance reviews might aggravate the situation.

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