Some additional sites : HRHero.com, BLR.com - you can sign up for free newsletters, your state Chamber of Commerce may also provide some free newsletters relating to employment/HR. I would also check out any local SHRM chapters - usually have a student chapter with access to...
Thanks for the responses, are you willing to share your policies? There are some problems that need to be addressed, one of the reasons for the post was to not reinvent the wheel if I can pull ideas from other companies!
I'm new to the call center industry, and we are looking to revamp our current sick leave/attendance policies. I'm looking for best practices in the call center/retail/customer service industries to update from. Any ideas, copies of policies would be greatly appreciated, and I'm willing...
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