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Firms Fed Up With Shoddy HR Services
Roughly 20 percent plan to revamp HR structures in the coming year, with efficiency and improved communication cited as key goals.
By Garry Kranz
Changes Afoot for HR: A transition in the way companies provide retirement and
health benefits is prompting many companies to “reconsider the way they deliver
human resources services,” by engaging employees and making administration more
efficient through technology, according to Watson Wyatt Worldwide. One in five
companies surveyed say they plan to revamp HR delivery
in the coming year. HR portals and ERP systems are cited as the most popular
technologies for benefits communication and delivery, respectively. Also,
although companies list internal process improvement as a top priority, 31
percent believe they are failing to achieve that goal.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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Index: Quick Takes — July 10, 2007
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