EAP providers responding to rising number of requests.
By Garry Kranz Comments 0 | Recommend 0
Stressed-Out Workers Burning Up EAP Hotlines: If half-year results of a
Bensinger, DuPont & Associates survey are a true indicator, then employees
are under more mental stress than ever. The Chicago-based professional services
company says demand for its employee assistance programs has spiraled upward 74
percent during the first half of 2007 compared with the same period a year ago.
More than a third (36 percent) of the callers called to request help with mental
health issues. Nineteen percent requested help with legal issues, while 18
percent needed assistance to resolve problems with family and personal
relationships. The news comes amid inception of the federal Mental Health Parity
Act, which was passed this year and requires insurance companies to cover a
broader array of costs associated with treating employees’ mental health
conditions.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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