Learning Systems Failing, Users Say

Flunking out: Despite being widely used, learning management systems continue to disappoint. According to a new survey, 81 percent of users report a “high level of dissatisfaction” with such systems, particularly in reporting capabilities, integration and limited standardized reporting capacity, notes a survey by consulting firms Expertus and TrainingOutsourcing.com. Limitations on data collection, customization and usability are other frustrations. But the biggest challenge is ensuring data about training measurements are accurate, cited by 51 percent of respondents, with many users professing “a desire to bring more business focus to training requirements.”