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Hotel Chain Eyes iPods for Training
Content will be delivered through a series of two-minute modules that focus on specific skill sets built around strengthening the company’s brand.
By Garry Kranz
Pod people: The ubiquitous iPod is finding a use in corporate training. Homewood
Suites by Hilton says it has outfitted 204 hotels in the U.S. and Canada with
video iPods to help employees “take charge” of learning and professional
development. Training content will be delivered through a series of two-minute
modules that focus on specific skill sets built around strengthening the
company’s brand. Just as consumers organize their favorite songs, employees of
the Memphis, Tennessee-based hotel chain will be able to segment training
content into playlists. The company says it plans to formally launch the
training after completing about 40 hours of beta testing. Homewood Suites, which
is part of Hilton Hotels Corp., employs about 6,000 people.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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Index: Quick Takes August 22, 2007
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