Workplace Discrimination the Ultimate in Boorish Behavior
Incivility takes many forms in the workplace, according to a Johns Hopkins University study.
By Garry Kranz
Rude and Crude: Nothing is considered more uncivil or boorish than
discrimination at work,
cites a new study by the Civility Initiative at Johns Hopkins University and the
Jacob France Institute of the University of Baltimore. It is based on responses
of 615 people in the Baltimore area, the home of Johns Hopkins. Rounding out the
“terrible 10” behaviors: aggressive driving; taking credit for other people’s
work; treating service providers as inferiors; mocking other people’s
race, gender, religion or (unbelievably) disability; bullying;
littering; misuse of handicapped privileges; smoking when and where it is
forbidden; and using cell phones to send text messages during meetings.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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Index: Quick Takes October 16, 2007
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