Nurses Least Satisfied Health Care Workers

Easier Said Than Done: As if the national nursing shortage  weren’t enough of a concern, hospital administrators now confront this alarming statistic: Registered nurses are the least satisfied of all hospital employees. In fact, the level of job satisfaction of nurses is tied directly to nurse vacancy rates at hospitals, according to a report by Press Ganey Associates Inc., a South Bend, Indiana-based firm that helps hospitals improve the quality of care. Hospitals are said to be failing in two key retention-related areas, according to the report: building a “culture of engagement” with employees and paying adequate attention to providing opportunities for promotion. The report gathered feedback from more than 193,000 employees at about 370 U.S. hospitals.