They want to be engaged and have advancement opportunities, as do other hospital employees.
By Garry Kranz Comments 0 | Recommend 0
Easier Said Than Done: As if the national nursing shortage
weren’t enough of a concern, hospital administrators now confront this alarming
statistic: Registered nurses are the least satisfied of all hospital employees.
In fact, the level of job satisfaction of nurses is tied directly to nurse
vacancy rates at hospitals, according to a report by Press Ganey Associates
Inc., a South Bend, Indiana-based firm that helps hospitals improve the quality
of care. Hospitals are said to be failing in two key retention-related areas,
according to the report: building a “culture of engagement” with employees and
paying adequate attention to providing opportunities for promotion. The report
gathered feedback from more than 193,000 employees at about 370 U.S. hospitals.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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