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Employees: ‘Coaching Doesn’t Help, Sometimes Hinders’
Workers on three continents contradict widely held notion that managerial coaching leads to higher performance, satisfaction.
By Garry Kranz
Coaching Critics: In the eyes of employees, coaching by managers is overrated.
According to research by consulting firm BlessingWhite of Princeton, New Jersey,
six in 10 people say coaching has little to no impact in elevating their job
performance. Less than one in four people credited coaching with making a
significant impact on performance. Also, the study brings into question the
correlation between individual coaching and employee satisfaction. Although 52
percent say coaching had some impact on boosting satisfaction, 22 percent
disagree, with 10 percent saying coaching actually diminished their job
satisfaction. Nearly 700 employees in North America, Europe and Asia
participated in the survey.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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Index: Quick Takes — November 28, 2007
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