Punching the Clock: “Workforce time and attendance used to be one of those
ho-hum topics” in human resources, but those days are disappearing rapidly,
according to Boston-based Aberdeen Group. A growing number of companies are
investing and upgrading their time-and-attendance systems, spurred by the need
to more effectively manage people and optimize labor costs, writes David Weldon,
an Aberdeen analyst and author of “Evolving Time and Attendance Solutions.”
Weldon is an analyst in Aberdeen’s Human Capital Management Practice.
Driving companies’ interest are the twin forces of workforce diversity and
flexibility. About 34 percent cite a need to respond more quickly to dynamic
market changes, while almost as many companies (33 percent) need to manage
culturally diverse workers “with varied performance and operational traditions.”
About 31 percent view improved attendance systems as a way to better manage
geographically dispersed and mobile workers.
Aberdeen says best-in-class companies included in its research were able to
boost their revenue per employee by 60 percent, while decreasing overtime costs
(as percentage of payroll) by 59 percent.