Less than half bother to gather employee feedback on a regular basis. Most that do fail to make use of the information.
By Garry Kranz Comments 0 | Recommend 0
Disengaged: Having an engaged workforce is not a priority for most U.S.
companies, a new study reveals. Opinion Research Corp. reports that less than
half (44 percent) conduct employee surveys. That’s not all. Of companies that
take time to gather employee feedback, 46 percent fail to implement changes as a
result. Nearly one-quarter struggle with change management, with ineffective
workplace communications cited as a major stumbling block.
By contrast, 84 percent of employees whose organizations act on feedback say
the changes have a favorable impact. U.S. companies are doing slightly better
than those in the U.K., however. About 43 percent of U.K. employees say they are
given the opportunity to share their opinions on proposed changes, compared with
62 percent of U.S. employees.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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