How do we develop competencies for lenders? We thought about doing it around loan origination, but that seems too volatile. Plus, we don't want people pushing loans just to meet performance objectives. Any hints on how we can tackle specialized competencies such as this?
— Competencies on Loan, Polokane, South Africa
What can employers do when they have invested heavily in their employees’ development and then the employees resign some time later?
— Losing Talent and Money, HR service director, staffing, Barbados
The Society for Human Resource Management roared headlong into the certification competition late this spring, leaving the distinct impression that the organization intends to spin HRCI and its cadre of certification letters into irrelevance.
My company wants to enable employees and their reporting managers to take complete ownership of the learning process, from identifying learning objectives to figuring out the best way to learn. What are the ways I can create this 'willingness to learn' among employees so that they actually take ownership?
--Shared Responsibility, manufacturing production, Mumbai, India
Questions emerge regarding what SHRM’s move means to those with PHR, SPHR and GPHR credentials, as well as the relationship between the organizations. Updated with comments from SHRM's Hank Jackson and HRCI's Amy Dufrane.
With dynamic change coming to the health care industry, we are looking at redesigning our training road map. How do we keep pace with the changes to make sure our career development programs are touching on the most vital things?
— Staggered, human resource executive, health care consulting, Illinois
If your goal is to do the minimum but to give your organization defenses in case there’s ever a costly mistake, then here’s a road map to get you started.
I’m wondering about strategies to turn low-potential employees into high potentials. How often is this done and are there any best practices?
—What About the Also-Rans? OD specialist, software/systems, Washington, D.C.
I am searching for examples of measures that can show the “mission impact” of training for employees that provide administrative support. As an example, if the training is for finance managers at an organization that focuses on biomedical research, what metrics would likely demonstrate how the training received affects the organization’s research?
— Mission Impossible or Not, Raleigh, North Carolina