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Management Skills and Development

Management Skills and Development


How Can Leaders Be Assertive Without Being Abrupt?

January 22, 2015

How do we teach our leaders to be assertive decision-makers with their people without coming across as abrupt? It's a fine line to walk and we want to put in place some training and/or guidelines as a primer.

—High-Wire Act, manager, health care, Middletown, Connecticut

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How Do We Develop Specialized Competencies?

August 29, 2014

How do we develop competencies for lenders? We thought about doing it around loan origination, but that seems too volatile. Plus, we don't want people pushing loans just to meet performance objectives. Any hints on how we can tackle specialized competencies such as this?

— Competencies on Loan, Polokane, South Africa

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SHRM's Game of Chance

August 3, 2014

The Society for Human Resource Management roared headlong into the certification competition late this spring, leaving the distinct impression that the organization intends to spin HRCI and its cadre of certification letters into irrelevance. 

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