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Job Rotation

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The Right Duration for a Job Rotation

December 17, 2013
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How could we determine the duration of a job rotation?

—Time Sensitive, transportation & distribution, Hong Kong


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Lesson from Las Vegas: Bet on a Bigger Staff

October 7, 2011
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I admit that one night at a hotel is not a lot to go on. And I may be a picky guest. But I think my one-day stay at Mandalay Bay may contain a lesson in workforce planning for the Vegas resort and other companies wrestling with uneven business demand.
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<i>Dear Workforce</i> How Much Support Staff Should We Employ?

June 15, 2010
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How do I use benchmarks to determine if my support departments are staffed properly?
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<i>Dear Workforce</i> Shift Work Is Harming Morale. How Do We Make Amends?

September 27, 2009
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Our financial services company recently introduced shift work for some service positions, which has led to grumbling and general discontent. For example, our service-desk positions previously were 8 a.m.-5 p.m. jobs, but business needs warranted going to a 24/5 schedule. We are concerned about a drop in morale, along with the attendant productivity drops. We tried to roll this out gradually, giving service people time to adjust and informing them of the change through group meetings and one on one. Still, morale is at a new low since we began the shift-work schedule. How could we have missed on this so badly? And how can we repair the damage? —Sinking Fast, manager, finance/insurance/real estate, Johannesburg, South Africa
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Recruitment Battle Plan

May 19, 2008
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Every corporation, from Google on down, can learn a lesson from the comprehensive and bold recruiting practices currently in use by the military.
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