What is the protocol when our executive team requests salaried employees to perform work outside their job description? It is a situation that has occurred before, resulting in some salaried workers having to work weekends/off days to keep up with their regularly described duties. Job duties of a salaried employee often are fluid, but would it be better for us simply to abandon job descriptions? I wonder about things like employee burnout, turnover, stress levels and engagement.
— Concerned VP, energy/utilities, Newfoundland
Don't take appearance into account when making employment decisions. Hiring and firing should be image-blind, performance-only decisions.Read More
Job descriptions not only help establish reasonable expectations for what you expect from your employees in a position, but it also helps set a baseline for what you do, or do not, have to reasonably accommodate.Read More
We are in the process of rewriting job descriptions. What are some effective ways to do this without causing undue alarm? Are there a specific set of steps that companies should follow when tackling this project? And are there any good evaluation tools to assess how effective/complete our descriptions are?
—New Definitions, OD administrator, health care, Scottsdale, Arizona
What are ways that we can determine who our company's top performers are?
—Taking Stock, wholesale trade, Seattle
As a recent case points out, telecommuting as a reasonable accommodation remains the exception, not the rule.Read More
For 2012, salaried workers in North America will get a year-end bonus if GM hits an internal customer-retention goal. But it is inside GM's 650-person field sales division that the customer-centric pay structure probably reflects the most striking departure from GM's past.Read More
Not only can dealers get one-time tax credits ranging from $2,400 to $9,600 for hiring veterans, but recruiters and dealers say many veterans have attributes that make them strong job candidates.Read More
Is outsourcing your IT upkeep right for your company—and if so, how can you find the right consultant? Here are some key questions to consider.Read More
The lawsuit charges that the 16 plaintiffs 'have suffered from the worst of its ills in terms of biased work assignments and allotment of hours, unfair discipline and retaliation, and a caustic work environment.'