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Why Is Health Care Staffing Such a Guessing Game?

November 21, 2014

Being in health care, we are finding it difficult to adequately determine the number of staff needed at any given time. We need to develop a forecast for staffing ratios for our busiest shifts. What sort of data should we be examining to accurately predict dynamic demand?

— Guesstimates Won't Work, training and appraisal assistant, health care, Beirut


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How Important Is Sticking to Job Descriptions?

April 10, 2014

What is the protocol when our executive team requests salaried employees to perform work outside their job description? It is a situation that has occurred before, resulting in some salaried workers having to work weekends/off days to keep up with their regularly described duties. Job duties of a salaried employee often are fluid, but would it be better for us simply to abandon job descriptions? I wonder about things like employee burnout, turnover, stress levels and engagement.

— Concerned VP, energy/utilities, Newfoundland


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What Are Some Standard Guidelines for Working at Home?

May 2, 2013
Our software company is evaluating the idea of letting some employees work from home. However we are concerned about cutting down on distractions and making sure they remain productive. We want to provide some basic "work at home" guidelines to them. What would you suggest we include? —Set Yourself Up for Success
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Move Over, Millennials

August 14, 2012
When many people envision digital startups, they think of young, would-be Mark Zuckerbergs in hoodies and T-shirts spending late nights coding at a company with a name that's missing a vowel. There is, however, a small but growing number of over-forties trying their hand at Web 2.0 entrepreneurship.
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Lesson from Las Vegas: Bet on a Bigger Staff

October 7, 2011
I admit that one night at a hotel is not a lot to go on. And I may be a picky guest. But I think my one-day stay at Mandalay Bay may contain a lesson in workforce planning for the Vegas resort and other companies wrestling with uneven business demand.
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